Archive for November, 2008

Sports and Social Media

We talk a lot about the fabric that is sports and how it is weaved throughout the daily routine of our lives. Whether we like it or not, we all have some type of passing interest in sports and our communities. Either on a local, regional, national, or international level. Face it, if sports didn’t mean anything it wouldn’t be a section of the newspaper. It wouldn’t have it’s own segment on the local nightly news and it wouldn’t dominate our attention every  four years, or every sunday in the fall.

But how has social media changed the landscape of how we view or participate in sports? Here are some sites and examples that have already or seem to be elevating how we use social media with sports.

Ballhype is a social news site that’s sole focus is on sports, but it uses sports content/news as an entry point to encourage more interaction amongst its users.

Sports-focused social media company Citizen Sports recently acquired a few social media application developers: Sportacular, Sport Interactiva, and FantasyBook.  Citizen Sports launched its first fantasy football app on Facebook in July, and the acquisitions of Sport Interactiva and FantasyBook add new fantasy sports content to the roster, as well as securing  Citizen Sports a coveted spot in mobile, as Sportacular has a leading sports application of the same name for the iPhone.

Yardbarker breaks down traditional barriers, allowing fans and athletes to debate sports, read and write articles, and watch videos. It also features thousands of sports websites and blogs,

Pat Coyle runs a site called sports marketing 2.o that is related to all things web 2.0 and sports. Pat is obviously understand the effect that social media is having on sports, as he also created the NING group, Sports Marketing 2.0

The Sports Business Journal recently mentioned the 5 people that you need to know in social media-

Open Sports Led by Mike Levy, the founder of CBS SportsLine.com this site is a comprehensive platform of products and services that brings together breaking sports news, social media tools, user generated content, fantasy sports games and multimedia applications.

Want to see a professional athlete who has leveraged his blog to a degree that journalists and fans use it for his latest sound bite? Look no further than the baseball player Curt Schilling

Then we have XOS technologies a leading technology partner for maximizing the value of content, commerce and services for sports organizations and fans.Whether it’s a coach assessing recruiting content, a video coordinator creating game-video highlights, a team streaming a press conference online or a fan engaging in interactive content.

Jason Peck uses his blog as a platform for sports, business and social media. In fact, Jason provides a great resource in his 50 sports social networking sites, which is a must bookmark blog post. Along the lines of citizen journalism in sports, look no further than Deadspin.

Mashable, the great provider of all things social media list related chimes in with it’s own 20 sports social networks, though it is a year old.

MVP Spot is an online community that provides amateur athletes the ability to showcase their talents to the world.

And SportMates is a global sports social network founded by a group of passionate sports fans who have created and managed some of the largest sports communities on the Internet over the last eight years. They have created an environment where fans and athletes from all cultures and geographical locations can share their passion for sports with likeminded fans.

The point of this post was really to show you that sports is permeating every thing at every level, related to sports. From fan blog sites, to communities devoted to teams and activities, to Facebook groups devoted to teams and athletes, to teams reaching out by creating social networks devoted to their most ardent of fans. and to  professional athletes themselves blogging.

Sports and social media are at the cross roads of fan participation like we have not seen at any other point in time sports. Look for it to continue to escalate with even more user generated content and platforms created to showcase that content. With that being said, look for the voice of the fan to become more and more prominent in the industry of sports.

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What has been your “Ah-Ha” moment for 2008?

ah-ha

As we fall forward and 2009 approaches, I was reading a blog post in which the reader talked about her Ah-Ha moment in twitter and I started thinking about what was my “Ah-Ha” moment for 2008. Was it a connection? Was it one of those seminal moments with a client? A conversation? A conference? An e-mail? A tweet? A blog post that took the conversation to another level?

I’m curious as to what it might have been for you.

Given that 2008 might have been lean for some on certain levels, I’m sure you can still point to some thing or some moment in 2008 that might have either helped make the light bulb above your head brighter or just enriched you on a level that you never thought possible. What was it?

I’ve had many moments that were game changers this year but the one that stands out is the effect that Twitter has had on me professionally. In short, not only has it allowed me to connect with my peers but it has connected me to information and resources quicker than if I would have done the search myself. It has kept me dialed in to what matters in my industry and from a networking standpoint, there is no comparison. So to the 500 or so people that I follow, I want to thank you for providing me with my “Ah-Ha” moment in 2008.

Talk with them…

I’m learning as much as you right now. If you are a marketer or an advertiser then you need to be talking with your customers and not at them. We have been talking about that for a while now.  IDC just came out with a report that says that advertisers are failing miserably at communicating with social net users. Why? Because they are used to pushing shoving? their info and their product down people’s throats. According to IDC:

There are four major reasons why consumers use SNS: to connect and communicate; in response to peer-pressure; for entertainment; and for work-related purposes. Advertising does not factor into consumer motivations.

Ouch. So essentially advertisers still don’t get it. Keep reading, it gets better. IDC continues,

One of the potential benefits of SNS that the advertising industry has discussed is whether peoples’ connections (i.e., whom a user knows or is linked to) could be used for advertising. For instance, publishers could show a car manufacturer’s ads to a user’s contacts because that user’s online behavior has indicated that she is interested in a particular brand of cars. Anecdotally, there has been some indication that this “social advertising” might be more effective than behavioral targeting. However, that idea is stillborn. Of all U.S. Internet users, only 3% would allow publishers to use contact information for advertising. For instance, publishers could show a car manufacturer’s ads to a user’s contacts because that user’s online behavior has indicated that she is interested in a particular brand of cars.

If you have been reading some of the thought leaders in the social media marketing space like a Jason Falls, like a Beth Harte or Amber Naslund or Valeria Maltoni or Paul Chaney– they have stressed the importance of brand champions and community influencers who can shape the decisions and actions of the group or community or social net-naturally.

IDC’s report says that “One of the potential benefits of Social networks is that the advertising industry has discussed is whether peoples’ connections (i.e., whom a user knows or is linked to) could be used for advertising.”

I’m not sure what to think. Should I admonish IDC for putting out a report in which this comes as to no surprise to a lot of us? Or should advertisers be ashamed for not listening to some of the people I mentioned above who so obviously “Get it”? and have been saying what was put out in the report for a long time? A LONG TIME. IDC and advertisers could have saved a lot of grief, time and money just by listening to what is being written and talked about every day online in blogs and on Twitter.

Advertisers need to start listening to the thought leaders in the social media space to start with.

Sensitive marketing. 11 simple questions for marketers

pain

I’ve been thinking a lot about this lately, but…

  1. Do marketers have any idea of of the level of pain and frustration and fear that envelopes the people that they are currently marketing to?
  2. How are they or you addressing it?
  3. What are they or you doing to change yours or their tactics? You cannot market the same way you did in the good times.
  4. Are you even asking the hard questions?
  5. Are you meeting your clients and prospects halfway?
  6. Is what you are marketing and selling, solving problems in any economy?
  7. Are they problems that are different now because of the current state of the economy? YES.
  8. So how are you adapting?
  9. Are you changing the way you market to them?
  10. Are you touting social media and social media marketing? You have a case. But
  11. How well are you wrapping that case and your argument around today’s problems?

Marketing in a poor economy is no doubt what we are faced with right now which means that you have to be sensitive not only to the challenges that you are going to face, but also of the people that you are talking to on a daily basis. Some might say that the timing is right for social media marketing to be the panacea for what is ailing a lot of companies right now, but that remains to be seen. In the meantime what might be needed is a brand of sensitive marketing.

You Think About It.

We need social media mentors not evangelists

mentor

Be a mentor.  this thought occurred to me while watching  a vid on Todd Adrilik’s blog titled, The dumbest generation, don’t trust anyone under 30. While it was a compelling piece about how anyone under 30 might be more inclined to be lazy and check on their social networks and do nothing else- I would like to think that there is a tremendous opportunity not only for them to lead us even further into the digital age but also for us, as digital marketers, to do the same. Lead them, and show them now, how to do it right.

You see, at some point all of that digital knowledge you have, those social media experiences in your head, needs to be transferred to others. Just telling people about how great it is, is one thing, but showing them, and taking people under your wing to guide and mentor, and to teach and explain, is something completely different and much more valuable.

Ok, so for those of us in the social media bubble, we get it. Now go out and instead of telling people how great social media is, show them how great it can be.

Put your social media mentor hat on and make an even bigger difference.

I don’t wanna be..Yes, yet another social media mantra

Gavin Degrew has a song that I’m sure you have heard before, if you haven’t, then I suggest you go to Youtube and check it out and listen to it. It’s called, “I don’t wanna be”. Not only is it a good song, but it has a  stanza that you should adopt as your social media mantra. Here it is.

I don’t want to be anything other than what I’ve been trying to be lately
All I have to do is think of me and have peace of mind
I’m tired of looking ’round rooms wondering what I gotta do
Or who I’m supposed to be
I don’t want to be anything other than me

Man that’s powerful. Pretty clear too, isn’t it? The reason I’ve been thinking about this lately, is I’ve been noticing Twitter becoming this personal marketing platform of late. The bio’s are becoming more “sales-ey” and the tweets more self serving. It’s not like I’m saying quit sending me the killer blog post you’ve just written, I’m merely saying that social media and twitter is as much about others as it is about you.

So even though I might be generalizing on the one hand when referring to a “social media” mantra, specifically, I’m referring, to a certain degree about Twitter. So let’s keep the personal branding to a minimum or at least on the back channel of Twitter and Gavins Lyrics in mind as you maneuver through your social networks.

What is Your Personal Social Media Strategy?

quality

Depending on where you are in your social media life cycle, if we are to call it such. Are you just jumping in with no clear plan or strategy? Should you have a strategy? Chris Brogan has a post about what he would do if he started today, but does that apply to you?

I guess you have to ask yourself, why you want to jump in the sandbox with everyone else? Is it because you want to follow people on Twitter? Is it because you want to blog about ideas and pass them on to others? Is it because you want to share your great ideas with others on social nets? Is it because you want to learn? Be transparent to yourself first.

The reason I ask is simple. Look at it this way, you would not start any project with out a project plan, or a goal in mind. You wouldn’t get on a team without some end result or goal in mind. For example-20 wins, making the playoffs etc. So why not do the same for jumping into all things social media.

Don’ think you have to be everywhere to have a quality social media experience either. I would rather have you do a few things really well rather than be average in a lot of areas. Focus on the quality of your social media engagements


The Deets

Marc Meyer is a Digital and Social Media Strategist at DRMG. This is my personal blog where I share observations, thoughts and opinions that are all my own.

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