This morning’s thought: “I now need to go back and look at all my recent SEO work.”
I like the competition of search. Every day is different and you have the ability and or the chance to “win” so to speak. It’ similar to watching the standings in Major League Baseball. Some days you may gain on the competition, other days you lose ground, and still others, nothing changes.
That’s the nature of competing against Google and it’s algorithm changes. It’s cat and mouse. The pursuer and the pursued. That’s why any article or blog post that talks about Google and search engine optimization has to be paid attention to. Sometimes, and I mean sometimes, there can be nuggets or threads of truth that can help you get a leg up on two targets that are constantly moving in the digital space. The customer and Google search.
How fun and frustrating can it get? Well, to the extent that after reading a post from Search Engine Land that Google would neither affirm no refute titled Ex-Googler: “To Please Google With Your SEO, Forget About SEO”, I started this post with that opening thought.
It’s OK, it happens all the time and actually as an “SEO’er” you should of kind of always be thinking that way anway-How can you improve organic search rankings? When you’re done reading the Search Engine Land post, go over to Forbes and read a pretty good article as well on SEO titled, The 6 Basic Components Of A Strong SEO Strategy For Online Retailers. It ties and supports the other post better and as recent as I’ve seen in quite a while in regards to what you need to think about when it comes to SEO.
It’s all good though. All of it keeps you on your toes. With that said, go read both posts in their entirety. Below are some of the soundbites that got me thinking.
At this stage a webmaster is out of his mind to still rely on techniques that were common practice 8 months ago.”
…don’t dismiss directories completely.
and the best one of all…
Relevance is the new PR.”
I love baseball and I coach baseball and I’m a fan of the Pittsburgh Pirates. Recently I received an email from Pirates.com asking me to vote for pitcher Chris Resop for the Roberto Clemente Award which annually goes out to one player in major league baseball who selflessly gives back to the community. It’s a very prestigious award. It was nice to see that Chris was being nominated since my son holds Roberto Clemente in very high esteem, and Chris’s father happens to also coach my daughter.
So why am I telling you about this?
Let’s look at the initial email that I received.
Seems pretty harmless and it’s an email that goes out to all subscribers of Pirates.com. So when I go to vote for Chris, I am taken to the following landing page below. The first part of this is what you would actually see above the fold. Which is poorly designed I might add.
But then, as I went to fill out the form, I’m greeted with the following:
Right in the middle of the form…
- When do I expect to purchase or lease?
- Please indicate the Chevy vehicle I want to learn more about?
- I would like to receive further email communications from Chevy.
I don’t remember this having to be part of voting for the Roberto Clemente Award. I also notice that I have no choice but to answer the questions in order to vote for Chris Resop. So if I don’t want to use this form, do I really want to take the time and effort to “look” for a work around? What if I want my 12 year old son to vote? I don’t even know if he likes Chevy’s yet!
What can Chevy and MLB learn?
- You have to give people options when filling voluntary information out that’s only relevant to Chevy.
- Know who you’re sending emails to. Know your audience. Surely MLB and Chevy have pretty decent CRM systems.
- Know that sometimes the primary focus doesn’t have to be on lead generation. Think about the cause here.
- The devil is in the details, and the details were poor and misleading.
- The form will invariably bring back bad information of people who really don’t care about a Chevy, they just wanted to vote. You have forced bad or misleading information into a system and have corrupted the data.
- You’ve tainted a good cause with large assumptions.
- Add a social component on the email and the web page for crying out loud.
I hate to say it, but this is a case study on bad email marketing. Hopefully this email didn’t go out to 20 million people; and wait till I tell Chris Resop’s dad about this!