On your radar: 6 People from Web 2.0 expo NYC.

I’ve now had a few days since I left New York and the Web 2.0 expo, to think. My last post was a quick shot at the highlites, and this post will focus on the specifics of what I thought were memorable moments and people. Keep in mind that I was focused more on the media and marketing tracks of the expo.

Jonah Peretti

One of the funnier and more informative sessions belonged to Jonah Peretti. Peretti co-founded  The HuffingtonPost. During Peretti’s session he cited some of his viral media experiments including the Nike sweatshop email, which was hilarious, as well as BlackPeopleLoveUs and the New York City Rejection Line. According to Peretti, all of these projects started small but spread through word-of-mouth to millions, illustrating the practical application of 6-degrees of separation and tipping points, though the tipping point was not the end game. To sum it up, you should add, test, tweak and optimize.

Words to live by in more than just this setting I think. Don’t you?

Brian Solis

One of the sessions that I thought would deliver more just based on the quality of his blog and other writings was from Brian Solis. For some reason, and there can always be some that can prevent someone from knocking the ball out of the ballpark all the time, this one did not deliver. Though it did provide some nuggets, it mostly was Brian reading slides. I’m going to give Brian a free pass this time though, because his blog “over-delivers”. With that being said, I still suggest that everyone take the time to read and then add Brian’s blog to their reader list.

Avanish Kaushik

If you are into web analytics, as I am, and you don’t know who Avanish Kaushik is, then I would suggest you check out his blog, Occam’s Razor. His session was informative, funny, entertaining and passionate, and it was about fricken web analytics.  With that being said, he topped off his session by giving away his book, Web Analytics-An hour a day. He even autographed it too, if you wanted to wait! Thanks Avanish!

 

Michael Lazerow

Michael Lazerow is the CEO of company called Buddy Media and he delivered probably one of the more intriguing and informative sessions on Why Brand Advertisers Will Be the Biggest Beneficiaries of Social Media and How You Can Participate. He started slow and I was thinking, “uh-oh” here comes more of the same.  I had sat in on a few other sessions in which it was pointless to take notes since the speakers were re-hashing what we read and write every day. But Lazerow didn’t disappoint. He provided case studies and metrics to validate how brands can essentially use a company such as his (which he did not pimp) to promote and leverage a brand or product using social media.

While search dominated the last 5 years of advertising,  Lazerow is dead on when he says that social will emerge as the leading way for major brands to reach and engage consumers. As such, the social media application is both the new ad unit and the new media property all in one. I was very impressed.

Stephan Spencer

Stephan Spencer had a session titled, Best-kept Secrets to Search Engine Optimization Success: the Art and the Science, and to a certain degree it was. Throughout his talk he peppered the audience with the question, “How many of you knew this”? To which there were very few hands being raised, which in essence validated the whole theme of this session. He provided not only real world examples and strategies, but also a follow up email of content and links that certainly speak to the space of SEO. If you would like the email forwarded to you, let me know. I’m sure he would not mind.

David Armano

David Armano’s session was titled Micro-Interactions: How Brands Can Influence Consumer Behavior in a 2.0 World. I was fairly familiar with this since I am a big reader of David’s blog and his thoughts on micro-interactions. David focuses on new thinking in the web 2.0 world and his session did just that. Unlike some of the other echo sessions that prevailed at Web 2.0, David focuses on the little things that matter. To quote David:

We live in a world where the little things really do matter. Each encounter no matter how brief is a micro-interaction that makes a deposit or withdrawal from our rational and emotional subconscious. The sum of these interactions and encounters adds up to how we feel about a particular product, brand, or service. Little things. Feelings. They influence our everyday behaviors more than we realize.

You can access a lot of these presentation Decks at the  Web 2.0 expo site, but it won’t be the same without the audio. Overall, I’d like to see a little less echo going forward with these conferences, but I don’t think that can be avoidable. With the above people I have mentioned, they have stuck to what they know, and what they know works and they have run with it. For that, I’m thankfull. It was, in the end, a good gig that some should plan on attending.

My Social Media Morning

Here’s the drill and it varies, but I’m curious what you’re social media mornings are like. Let me preface that this particular morning I have a headache from 2 glasses of red wine coupled with my inability to go back to sleep at 4:30 this morning. Thus, you lay in bed and you “fake-sleep” until 6 which at that point you do fall asleep and wake up a half hour later and you’re ultimately tired beyond belief.

  1. Fire up the machine (this particular morning we’re trying  out Google Chrome) While this is occurring I try to read either DM news, electronic retailer or the latest book.
  2. While it’s booting up I’m usually also thinking about a blog post. This morning, I’m thinking of a post in which I can compare bars to social networks-not sure there is something there though. what do you think? We all love to go to our favorite bar but why? What keeps us coming back? The beers and the drinks are no different at another establishment right?
  3. Staring at a product that a potential client gave me yesterday wondering whether it has legs for a social media campaign let alone a marketing campaign. This happens a lot.
  4. I have to put together a marketing matrix for another client in which I Identify the decision makers and their buying habits and then try to tie it back into social media.  In this case, it’s a supply chain software company, wondering aloud if that’s possible?
  5. Knowing we have to do a site redesign for the corporate site, I pull up some photoshop files to stare at the latest iterations. Initial thoughts: It’s not Web 2.0 enough. I’ll talk to the designer later.
  6. Rereading an article by Aaron Kahlow in which he writes about the 5 deadly sins of social media and thinking “I’m reading this after I wrote about social media marketings 7 deadly sins” and after a quick search I realize that there is a lot of sinning going on in social media based on this 7 deadly sin post and half a dozen others. It’s at this point that I think I’m very predictable.
  7. While chewing on that, I pull up Social Media Today, which is an incredible resource and provides lots of talking points on what’s going on in social media and I gravitate to post titled  Social Media, what about the risks? by Amber Naslund. I’d suggest reading it, it brought back some not so fond memories of a rogue social networker who terrorized all of our networks and efforts and made the experience very enriching. NOT!
  8. Thinking that Chrome is ok. For now.
  9. I have to call a recruiter in Chicago about an SMO/SEO strategist position. Not sure what I’m going to tell him, but it’s nice to be wanted. Couple that with the fact I’m in Naples, Florida. Never hurts to listen. right?
  10. Logging into LinkedIn, I like checking it everyday. Periodically, I like to read  the answers section or ask questions. I usually have a request or two to respond to as well since I started a LinkedIn group called the “Digital Response Marketing Group”.  It has a great name and has a world of potential to be developed into something larger, but hey, I gotta eat and sleep. I’m willing to partner on this, so hit me up.
  11. Time to fire up Twitter. I’ve been digging Tweetdeck more than Twhirl of late, but sometimes Tweetdeck just freaks out. yesterday i wasn’t in a very Twitterlike mood.
  12. I have to do a proposal for a client with a business (product) they’re getting ready to launch. I tried to counsel the CEO on the merits of social media and it’s potential. She didn’t want to hear it. She wants a DRTV proposal and that’s it. Ouch.
  13. Starting to read some various tweets.
  14. Need to do some related SEO/SMO stuff for another product we are marketing. Not sexy but needs done. Some people do not realize that social media marketing is hard work.
  15. It’s only 9:36 in the morning and I’m thinking of about 3-4 different social media strategies for  a few of the products that we market. But the problem is, not every user or audience is a perfect fit for social media.
  16. Just decided to scan through Outlook mail. Also opening Hotmail as well. I dread both activities.
  17. Have to talk to a client about creating a blogsite for his skin care line and forthcoming book. I’ll call him later this morning.
  18. Just got an invite email from Signalpatterns.
  19. Going to now fire up Pandora, it helps me work, though I’m worried about them lately. Logging into Facebook too. Thinking I might as well open up Ning. During Gustav I joined a Ning group devoted to the 2008 hurricane season, it is very well done.
  20. Now firing up Google Reader, throughout the day I’ll read over a 150 blogs, or I should say scan, since some don’t update everyday. Though there are a few that are a must read, and I would suggest you create that short list as well. If you want my short list let me know.
  21. Sitting here wondering what the next big thing is going to be in social media. I have my ideas, and to that end my thoughts are that as the number of social sites continues to grow exponentially, our usage habits might become more diluted. We may have to pick a few and leave the rest behind. But if there is a better way to aggregate them, then maybe not. I’m just sayin…
  22. Ok, I’m done with Chrome. it’s dragging too much.

Social Media marketing, is there room for the small players? 23 talking points

I was driving home yesterday going past hundreds of small companies that are all in the same economic boat right now. They need to drive traffic, sales, and business. And you can best believe that they are willing to try any and all things that can possibly do that. And that includes utilizing social media.  I mean we can find plenty of blog posts and articles about whether large companies can succeed using social media, and my answer would be “uhhh… yea!” 

So one of the questions I would have as a small business owner and even a medium sized in some cases would be:

1) How can I drive sales, traffic and business to my click and mortar site using any online means available?  Wow that’s a broad question. But wouldn’t you ask the same thing? Tell me what’s out there and I will use it, if it helps.

Let’s assume that you have a website and you use email. If you don’t, you can stop here because the rest won’t matter. But unless you’re reading this post at the library or you’re over at your Aunt Evelyn’s, I’m going to assume that you at least have a computer. And since you are a small to medium size business owner, you damn well better have a website! NO MATTER WHAT KIND OF BUSINESS YOU HAVE, YOU BETTER HAVE A WEBSITE.

Lets get to it, Lets go over this checklist and see if there is room in the social media marketing space for the small players.

2) Do customers use your website? If they don’t maybe it’s because they don’t know you have one. What efforts have you employed to market or optiimize your current site?

3) Do you give them any reason to go to your website? If you are not letting people know your site is out there and what it has to offer, then you can answer that question pretty easily. But is your site a marketing tool. Can customers get a better deal on a service or a product if they go there?

4) What do they do when they are there? Whats the bounce? What do your analytics tell you? You do use some type of stats package right? If you don’t what your customer does on your website, it’s the same as if you stayed in your office all day and never came out to see what was going on in your business or store. In order to understand the customer you have to see their tendencies. You have to know where they are coming from and how they found you.

5) How well do you utilize your URL on other marketing materials? You have signage, billboards, print ads, business cards, letterhead, email, Is your web address there?

6) What is your presence like locally? How well are you branded locally? Do they know you, who knows where you are locally? What efforts do you make to brand you and your company locally? The “if you build it, they will come business model”, doesn’t work too often.

7) What are your current marketing initatives like? Do you support them online? Do you have a budget? What do you use it on? Is it a print ad? Do you do anything that can drive business on a consistent basis?

8) With a limited marketing budget, what would you do with it? What DO you do with it? Is that something that even is on your mind or lips? Are the economics of what is happening right now preclude you from even thinking about budgeting for marketing? Wouldn’t this be the most opportune time to be spending?

9) Do you do any type of digital marketing now? i.e. email, seo, sem? If you don’t then that will explain your lack of any traffic on your website, along with the design you have to let people know you have a web presence.

10)  Do you know what social media is?

11)  Do you understand it? Do you know what the essential elements are of social media?

Before I go any further, lets throw something out there right now and that’s lets assume that you have answered all of these questions the “right” way. Let’s assume that you are ready to do this, you are ready to “try” some element of social media marketing. And lets hope that you’re not fighting or resisitng to try social media You’re next set of questions are going to be:

1) Is there a company or someone out there who can help me?

2) Do they have experience working with my type of company, my type of customer?

3) What guarantees do I have that this will work?

4) What will it cost? What can I expect?

5) Will it fail? What is the downside?

6) What is the upside? What, after all is said and done, will be the net result?

7) How long will it take?

8) Is it a process?

9) Is it measurable?

10) What do I look for in my results?

11) How do I pay for something like this?

12) What if it backfires?

13) Now what do we do?

 

Ok so we now have 23 talking points to get the conversation going. There are questions that small to medium sized business owners need to ask of themselves in regards to their current marketing efforts and the general state of of their advertisng efforts and there is the next set of questions that these same owners need to ask of any individual or company that comes knocking that is going to pitch them on social media marketing.

The point is this, there are so many “conversations” going on right now in regards to how corporations are wrestling with implementing social media into their marketing efforts. In fact Jeremiah Owyang recently wrote a post about the 5 questions that companies ask about social media, but it concerns large outfits and not the little guys. I think the small players are being ignored. It’s not that it can’t be done, it just needs to be very focused. Why can’t everyone participate in the conversation?

 

 

Mobile, Social, and Search. Quick hits.

In a quest to pare down my already slim posts, I’m going to fire off a couple of quick blurbs for everyone to chew on until the next post:

  • Aside from Microsoft not backing down in it’s quest to buy Yahoo, AT&T and Yahoo have entered in a multiyear deal to share revenue from advertising on Mobile phones. Yahoo will provide search and display advertising for AT&T customers. I’m shocked that Google did not get there first.
  • Speaking of Microsoft, the Wall Street Journal just cut a deal with them in which the WSJ’s paid search and contextual advertising services will be provided by Microsoft. Not to sound redundant but, I’m shocked that Google did not get there first…
  • Social media giants Facebook and Myspace will become application hubs and launch pads for niche based “smaller” social networks. Alot of this is the residual effect of Facebook opening its platform last fall.
  • Word of Mouth marketing is the new mode of marketing on the cheap. It’s also just as effective as traditional forms of marketing and has much more of a “buzz” factor.
  • Magazines drive more than 50% of online searches, followed by reading an article in a magazine and lastly by seeing something on TV.
  • According to Anderson Analytics, 32% of  the 1700 marketing executives polled cited “Green Marketing” as an important emerging concept along with it being considered the trendiest marketing buzzword.
  • The hottest demographic that you need to be marketing too, but are probably ignoring are the hispanic and baby boomers.
  • According to Informa’s latest report entitled “Mobile Social Networking: Communities and Content on the Move,” the number of mobile social networking users exceeded 50 million, approximately 2.3% of the global mobile user population on December 31st, 2007

10 Insights From 11 Months Of Working At Google

Here is a great piece on someone NOT bashing Google for being the great company that they are: http://www.kaushik.net/avinash/2008/02/10-insights-from-11-months-of-working-at-google.html

Global search revenue will reach $60 billion by 2011

As if Google and company did not make enough money, by years end, global search revenue will reach $30.5 billion according to a recent JPMorgan report which hinted that investors still should view the web as a good  “buy” or investment.

Contrary to the dot com bust of the early 2000’s, 2007 was actually a very good year for internet companies. In fact, due to the rising world GDP, according to the report, internet companies with a global reach would continue to enjoy a healthy profit due to the broad and seamless appearance of a global marketplace. Conversely, the US GDP growth has slowed in recent years.

By 2011, look for search revenues to exceed $60 billion according to the report. A lot of this groth will be tied into paid search as a global marketing vehicle. The growth will also be attributed to keyword price inflation and increased web usage. Tied to this will be an increase in the user experience and increase in click-through rates for all sites.

The Top 20 search terms for the week

It’s a new year and thus the searches have a “turning over a new leaf” type of feel to them. But not for long, as our beloved searchers show their age when they give us WWE and Dragonball.  But fear not, we are still a nation/ world obsessed with absolutely anything that Britney does as well as Jessica Simpson and Lindsey Lohan. mnay thanks to the Lycos 50.

1 Poker
Full House, and you thought all that SPAM was worthless?
2 Golf
Fore! and it’s still winter people! 
3 Fashion
2008 trends.
4 Britney Spears
Dating and running from the paparazzo
5 Disney
“National Treasure 2” a must see.
6 Clay Aiken
“Spamalot”, Who said AI Stars have no traction?
7 Paris Hilton
Buddy Nicole gives birth. She’s slipping.
8 YouTube
Videos, we are a nation obsessed with videos
9 South Beach Diet
Low carb. Oh and we are obsessed with losing weight as well
10 Naruto
Manga
11 Pamela Anderson
Not pregnant and still looking, er uh.. like Pam Anderson
12 Kim Kardashian
Socialite taking advantage of her 20 minutes
13 Apple
Macworld, Check out the new Air Mac or mac Air
14 WWE
SmackDown. Who said anything about roids?
15 Lindsay Lohan
Dating Adrian Grenier? and still clean?
16 Pokemon
Battle Revolution
17 Jessica Simpson
Not at Cowboys game and they still lose.
18 Weight Watchers
Weight loss. In 2008, I will lose…
19 MySpace
Profiles
20 NFL
Playoffs? Did someone say playoffs?

Google stats for November, no surprise here.

Google accounted for 65.1% of all US searches in the four weeks ending Dec. 1, while Yahoo Search, MSN Search and Ask.com received 21.2%, 7.1% and 4.6%, respectively, reported Hitwise. The remaining 46 search engines it tracks accounted for less than 2.0%. Thus if you’re an internet SEO/marketer and you’re strategy is to concentrate on the second tier SE’s, you might want to rethink that strategy. Furthermore, if you are tempted to pay money to be registered in “thousands” of search engines, our question to you would be, why?

Further enhancing marketers claims that niche based selling is the way to go, Google is also growing as a source of traffic to key industries, Hitwise said. Search engines remain the primary way internet users navigate to key industry categories, with Google leading the way.

Three categories – Travel, Entertainment, and Business and Finance – had double-digit increases (Nov. ‘06 to Nov. ‘07) in the share of traffic coming directly from search engines. These three categories revert back to a comment I made in an earlier post about the top 15 web searches: We as a society only care about being entertained and making money.

A Word to Mobile Marketers: Dumb it Down.

 By 2010, over 300 million people  will be using mobile phones and PDA’s. The five big verticals of mobile marketing and search will be : Consumer Package Goods, Fast Food, Entertainment, Travel, and Financial. Two other  industries not to ignore however, are gaming and adult.  In all of these market segments though, there will always be a need to vomit the information to the consumer, if you will.

Graphic analogies aside, what marketers need to have, to steal a line from “Top Gun”. Is a “need for speed”. having said that, internet marketers and web designers have to build their mobile sites in a completely different way for mobile users. Below is a short list of things that will need to be done in order for the experience to be a positive one for mobile users.

1) Keep the layout simple and compliant to the device(more on this later)

2) Small URL’s. At some point, someone will have to type in your mobile URL into their device.

3) No Forms. Why you would want forms on a mobile site escapes me, but if you stay in the business long enough, you tend to see it all.

4) Make the naviagtion simplistic and linear. Keep the user going down  a logical path.

5) Be specific in the content, so that the user finds what they are looking for quickly. Bear in mind that mobile users have an immediate need and reason for surfing mobile content, give them a quick result.

6)  Limit the number of clicks and drill downs for the user to get their information.

7)  Refrain from using graphics and ads. They will only cloud the page and the result and slow the results to a crawl.

8)  No scripting, no plugines and no tables.

9) Try and develop a page that can be navigated using one hand. I know it’s virtually impossible but, put yourself in the users place.

10) Make the content accessible regardless of device and regardless of bandwidth needs.

11) Keep the following specs in mind as well:

  • 120 pixel screen width
  • Use XHTML
  • Use UTF-8 character encoding
  • Use JPEG’s and GIF’s
  • Page size should be 20Kb’s
  • Color: 256 min.
  • No scripting
  • Css1 style sheets
  • Http/1.0
  • No image maps
  • Limit Links

You’ll save yourself a lot of grief and headaches if you, wanting to cash in on mobile marketing, subscribe to certain design constraints when building your mobile ready websites. I know there are others that still need to be discussed, but the above should help in at least giving you a small checklist to utilize in your quest to be part of the next great marketing boom. Remember KISS! (Keep it simple, stupid.)