Tag Archives: Twitter

Twebinar #2 review: Who owns your brand? We do.

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Yesterday Twebinar #2 brought it on home. Huh? What I mean is that, though the first one was good, the second one was great! For those of you who are wondering what the hell I’m talking about, this is what a twebinar is and was.

The twebinars are a series of  mashups in which Chris Brogan and David Alston have assembled the best and brightest from PR, Marketing, and Social media into a series of video interviews, live sound bites, and live video, into a massive twitter round table. What occurs is this healthy discussion on a certain topic, in this case the brand, and more specifically, who owns your brand. The discussion is rapid fire, the tweets even faster, and this is something that has gotten better, and not only combines the best and the brightest as a focal point, but really what makes it work so well, is the conversations that occur with stars in their own right from companies far and wide. 

I was amazed at the depth and breadth of the tweets. Combine this with Chris Brogan moderating the stream of videos, the conversation with some live guests via web cam and phone such as Richard Binhammer, as well responding to questions via twitter and you have this organized chaos of free flowing discussion about a very poignant and hot topic at the present moment. Your Brand.

I have to give props to how quickly things have evolved from the first twebinar. Given the improvement and the depth to which they took constructive criticism to heart from the first twebinar, this bodes well for the next, which means that we will be seeing more of these in the future. For me, the twebinar produced 18 new followers in twitter, which is very cool.

What I would like to see for the next session is a way for a lot of us to be able to see the videos and the flow of discussion at the same time. I was using Summize-recently bought by Twitter. I was also using Twhirl too, which had some latency issues, which caused me to use Twiiter as my main client, So I toggled from the videos to Summize to Twitter. It worked for me since I was listening more than I was watching. But ultimately it worked.

What I took away from the mashup was simply that brand management is as important as anything that a company might do, and yet sometimes the brand gets ignored through complacency, smugness and ignorance. Often times, when this happens, it’s too late to try and grab marketshare back.

Yet, the companies that do value the customer, and who ultimately realize through an epihpany sometimes, that the customer is the one who defines the brand, are the ones that realize that YES they(the customer) are the brand as much as the company is.

Bottom Line, the twebinars give marketers, social media champions, PR peeps and N00bs all a chance to voice some very valuable opinions and thoughts and what it tells me is this. There are soooo many superstars out there who DO get it. I want to connect with them as much as I want to connect with the true superstars in the space.

For those of you that did participate yesterday, what did you think? What did you take away from it? and how will use what you learned? What should happen in the next Twebinar?

Plurk surges in June

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To all of the Twitterati out there, these numbers should not surprise you. According to Compete, Plurk had over 1.6 million visits in June. The percent change from May was 4561% You can go ahead and refer to the below graphic as to the reason for this surge. Things have actually been good lately, not to mention Twitter’s recent aquisition of Summize. Can’t wait to see Plurk’s July numbers. What’s your take on Plurk? Are you diggin the UI?

Twebinar Mashup was a success

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Just got done with the twebinar hosted by Chris Brogan. It was an interesting way to push information out regarding social media. For those in the know, it gave them insight as to how some of the movers and shapers of social media, marketing and media think in regards to how social media is changing the game. It also was presented in a way that if someone who had “heard” what social media was, but was not entirely sure what IT was, could, perhaps in laymans terms utilize or understand it.

The mashup was interesting in that we had video, we had twitter, we had live webcam, we had twitter aggregators and we had live participants and we had half participants who were following the tweets and not perhaps the video. Even more interesting were the ways that participants were communicating. The primary means being Twitter, but in the Twebinar format, they were talking with individuals that were in the video, they were talking with the moderator, Chris Brogan and they were talking with each other.

Now picture that happening in any other type of moderator, speaker, panel, discussion presentation where everyone was, for the most part, talking at once. In this format it worked. It was staccato like in its essence, but it worked.

With a couple of tweaks here and there. I can definitely see this becoming some type of workable app for future conferences. Perhaps embedding the Twitter app in the screen of the presentation so that everyone could tweet and everyone could read everyone elses tweets without having to possibly toggle betwen Summize and the actual presentation? Either way it worked. Good job to David Alston of Radian6 as well. The good news? This is a 3 part series. What are you waiting for?

Twitter is not a traditional media outlet.

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With that being said we should not expect what is tweeted to be completely accurate all the time., or rather we should expect what we read coming off of twitter with a grain of salt.  Someone got ahold of this parody website about Jared of Subway fame and tweeted it across the Twitterverse.

To get the full story, go over to LouisGray. At the least, instead of tweeting what you hear, do some research on your on. If you or they had at least visited the site in question, a quick read would have told you that it was all bullshit. Here’s a blurb:

Jared was more than the public man we all came to know and love, he was veritably the private man with whom we all wished we could have split a bag of baked Lay’s. Like any onion, you start peeling the skin and you find another layer, another and another, each one as eye-wateringly sad as the one before it.

Buddy, we miss you and we always will.

Jared played him some mean table tennis (ping pong, if you prefer) and could beat even the best players in a best 3 out of 5 more often than not.

He had a retro Asteroids machine in his garage he used to challenge us to, but he had the high scores on it, and it seemed like, no matter how grand any of could aspire to become, once we returned, all the scores were once again reset to his own, as if by divine intervention.

Come on people…Between Twitter being down, or not showing replies, or just plain not working right, and now the spreading of erroneous information. I’m surprised Twitter isn’t melting before our eyes! With that being said, they are far from being a reliable and credible media source.

16 random negative Twitter-pinions

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Ok so Twitter has been up as of late, so maybe the above cartoon is not as applicable. But something that is, are people’s opinions or their  general “take” on Twitter. Want to see some of the more creative answers to the question, do you Twitter? Interesting insight to say the least.

-“Personally, I don’t see the need to follow anyone that closely nor for anyone to follow me that closely. Nor do I want it either way”

-“Marc, call me a troglodyte, but I see no allure to this.”

-“, I don’t give a twitter if someone is looking at olives on isle four third shelf up. 😉 ”

-“Big Brother, anyone?? ”

-“No, I am not interested in what you had for lunch, nor do I share such information with those following me.”

-“I’ve tried it. It could become a black hole that you never get out of. It can suck up your time.”

-“Maybe it will become the new texting once devices catch up with the tech.”

– It’s a question of establishing followers that I find the least attractive aspect of Twitter — if you don’t have followers, you can become sort of psychotic, always talking to yourself in a tiny room with no one to listen to your persistent updates. ”

-” It seems pointless and just another time waster and login you have to try and remember”

-“The internets biggest waste of time ever!”

-“If Twitter is as I understand it, I’m not clear on how it is that any user types anything other than “I’m typing on Twitter”.

-“Either I need enlightenment or Twitter users need lives. Maybe second lives?”

-“Seems voyeuristic or reminiscent of horror and stalker flicks!”

-“It’s a time suck”

-“God bless. to each his/her own, and other sundry platitudes to that effect. But for me, nope. ”

-“I don’t know if it will ever become mainstream. But it does remind me of the way my teenagers use text messaging now. ”

To each his own I guess. I find it interesting that there is such a strong negative opinion, but even more interesting is that some of them may have not ever used it, either. What is your opinion of Twitter? Obviously, even if you have not used it before, you seem to have one. Mad shout out to geek and poke btw.

 

 

Can Twitter and Plurk co-exist?

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Anybody remember the Hatfields and McCoys? Check out this picture and read what you can of the sign:

Civil war conflicts, romantic entanglements, family oriented discord, property disputes, mixed with mountain pride…. Yeeeeehaaaaa. Mabel, git my gun!

Ok..so the guy on the left is Twitter and the the feller on the right is Plurk.. The guy on the left looks like he’s tolerating the guy on the right, doesn’t it? It’s sorta the way I’m seeing whats happening right now between the 2 currently. The golden child versus the upstart. Ali versus Frazier, Firefox versus IE, Kirk versus Khan? Leno versus Letterman.

I know I’m stretching the relationship a bit, if you want to call it a relationship but….really, it’s a situation where eventually you are going to end up in one of two camps but not both…  At the least, they are labor intensive, don’t you think? As I have alluded to in a previous post, social networking is hard work, and that includes the likes of micro blogging using  the aformentioned Twitter and Plurk.

This topic stems from a LinkedIn question I have currently active in which I asked Do you Twitter? If so why? and if not, how come? For now I’d like to pull from some of the tremendous answers I received from some really really smart people that speak to the duel that is heating up thanks to the Twitter outages of the past few weeks.

 Here’s a quick thought maybe Twitter and Plurk could hang together like..

.

 Ben and Jerry?

Those scarry 70’s mugshots notwithstanding, we might as meld the two micro-blog sites together and create another entity called Twurk? Plitter? Plutter? Let me digress, before I lose you and share with you some thoughts and links about what others have to say about Twitter and Plurk.

First off, Daniel Schutzsmith provided a great link to a post he wrote called 20 things I learned using Twitter, it’s informative, has a ton of links and makes sense.(nice glasses btw, Daniel)

Next, although this person did not specifically chime in on her love or hate for Twitter, I still liked her post, Melissa Chang, tells me why she likes Twitter, bumps and all…

Beth Harte of OnPath technologies supplied not only some great observations but also 3 great links to 3  great articles that speak to exactly what is good, bad and ugly about Twitter and Plurk. the first is by Mack Collier titled, Getting individuals excited while trying to create a community, I like Mack, and he brings up some great points about Plurk.

Beth’s next suggestion was to read a post by Jason Falls, titled 5 reasons Plurk is better than Twitter and vice versa, who by no coincidence, was recommended to me by Todd Defrens in response to my top 30 social media experts, and 17 thought leaders posts. Jason has some thoughts as well about Plurk you might find interesting.

Lastly, she mentioned a post by Frank Martin  called The question of Plurk, which lays It all out pretty succinctly, screen shots and all. I highly recommend it. He seems to be a champion for the Plurk cause, but it’s cool, it’s all good. Ultimately, I think Twitter and Plurk can co-exist just like:

Why not? What sayeth you?

Twebinar: Where twitter meets webinar

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Next week, Thursday, the 26th, some of social media’s best and brightest come together to wax poetic about all things social in the form of a twebinar, which is essentially a webinar and Twitter mash-up. The conversations take place in real-time before, during and after the webinar, on Twitter.

To enter the Twebinar

 

  1. Make sure you have a twitter account, don’t worry it’s simple. Next, Sign-up for a webinar on a topic that interests you.
  2. On the day of the webinar, watch the presentation from your computer and receive information visually and verbally from the presenter(s).
  3. During the webinar, a parallel conversation takes place as participants comment, ask questions, and/or discuss the webinar series on Twitter. Follow the webinar participants on Twitter and join the conversation.
  4. Gather ideas and/or resources from a community of people with interests that are similar to yours.
  5. The result? Ta Da…. A twebinar!
  6. Learn some things about yourself, others, your industry, and perhaps how it all comes full circle in social media.

Listening and social media: 5 videos that drive the point home

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Humility is the defining characteristic of an unpretentious and modest person, someone who does not think that he or she is better or more important than others.

We talk so much about the art of the conversation and how this new age has spurred countless conversations where we are able to share with each other and grow and nourish ideas that could one day create endless possibilities for everyone. But what happens if the conversations are one sided? How many of the conversations out there are taking place between one willing participant and someone who is in it, to win it, so to speak, no pun intended? Are you listening? Or is conversation a dying art?

Here’s an example: Forrester Research Vice President Josh Bernoff highlights one of the five primary objectives companies successfully pursue in the Groundswell: Listening. In this example, a group of twenty-one dedicated cancer centers formed the National Comprehensive Cancer Network (NCCN) to better listen to patient needs. October 11, 2007 in Chicago.

 

WHY DO WE TWEET

How many conversations take place today or are originated for the purpose of self-aggrandizement? I think more than we will ever know?  Do you think some of our finest web 2.0 thinkers are twittering for the sake of engaging in worthwhile conversations? Are they tweeting for branding purposes? How many of you comment on people’s blog or tweet, but yet bring nothing of intrinsic value to the actual conversation? How many of you don’t care if someone responds or not? Don’t all stand up at once either. Here is twitter explained for all you common folk out there, thanks Common Craft

 

I think we have an inate desire to be heard as well as to be seen and this truly does speak to this generation that I’m calling Generation U for “Generation User” as in generated content. But see, we want to be seen and heard, but rarely do we want to listen, when in actuality, that’s truly where the conversation begins and possibilities are created. Do you spend most of your time listening and reading, or do you create lots of content and vomit the information of whoever and whomever? Do you listen with the intent to understand?


 

So if that truly is the case, do we, or some of our more active purveyours of user generated content, even care about what others might think? Do they even ask what we think? If they did, I would expect the conversations to consist of them choosing to hear what they wanted to hear. God forbid it’s constructive criticism.

Ironically, Chris Brogan has written a post called 100 Personal Branding Tactics Using Social Media in which the first thing he leads off with is… Listening That’s right listening. And not a year prior he wrote solely on the subject of…Listening

I’m sure if you were to ask some of the top social media experts, and I know of about 30 or so, I would imagine that they would collectively say it is more important to listen than it is to talk. How many would understand the importance of listening with humility though? To listen, to truly listen? The disconnect happens when two parties get together and both have these agendas, which they seem to be paying more attention to then the actual conversation itself.

I want the age of conversation to be about what we can do collectively instead of what’s in it for me. The hyper link that preceded that statement, those guys get it. And most do, but I want you, all of you, to start listening, instead of hearing, what someone has to say.

THE MORE YOU KNOW, THE MORE YOU REALIZE WHAT YOU DON’T KNOW

So if you think about, look around and look at what everyone is talking about, it’s the conversation, it’s the word of mouth marketing buzz. We talk about it from the one side but not the other, the listening aspect. The art of listening.

We have more tools than we have ever had that help us with the conversation but we need to really start listening with humility, with a deep understanding of what the person or person’s across from us, is saying. All of these social media tools allow us more access than we have ever had in our lives, to conversations. A way for us to listen and to understand. Lastly, Look what Todd Defren has to say, it’s a quick blurb, so make sure you listen!. By the way, I told Todd I would add him to my new updated list of social media experts coming out soon.

 

So what sayeth you? I’m listening. Do people hear what you are talking about? Are you talking over their heads? Or vice versa? How can you improve the dialogue?

 

 

 

Social Media and Web Metrics Dinner Party Conversation

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Ok class it’s time to throw out bits and pieces of useless information to astound the people you’re talking to this weekend at the dinner party that you have to go to. Usually when you go to these things, you try to seek out the tech-y guy or person. But ultimately what happens is they try to impress you with what they know and think YOU don’t know nothing. It’s at this point you drop of this on them.

 

Social Media

So some how, things shift to talking about social networks, you went to get a drink and bam, somehow they’re talking about how America’s youth is effed up because of Myspace and Facebook and is populated by amped up testosterone laced males. At which point you chime in and say:

Actually Facebook has more female users than male. In fact, of the 57 million users on Facebook, 56% of them are female.  It’s at this point that you now have their attention and they all start looking at you. Which is when I silently thank Marty Fahncke for throwing that tidbit of his up on an article in Electronic Retailer

So now they are wanting more.  So thanks to Marty I throw this one out: DID YOU KNOW…that Linkedin has 17 million members with every Fortune 500 company represented? Or that the average age of the LInkedin user is 41?   Hopefully none of them ask what Linkedin is, but invariably there WILL be someone within the group who asks.

So while they’re chewing on that someone will of course ask, How many members use MySpace? And with total confidence you answer 200 million members, 110 million of which are “active”. Whew. You have them eating out of your hand right now.

Time to drop some good stuff on them now.

Web Metrics

Did they know that the average American spends 30 hours per month online with October being the heaviest month for usage? Thanks comScore Or that Ann Arbor had the highest internet penetration in the U.S.? According to The Media Audit

Think the majority of users are the 18-31 user? Think again. Leading the way for tops in internet usage are the 44-62 year olds. In 3rd place are the 32-43 year olds and behind them are the 63+ demo followed by the 12-17 year olds according to emarketer

The audience around you will grow and the questions will now vary. But they will all have a tech feel and flavor. Someone will no doubt ask, what site they should go to in order to get a good feel for the pulse of say the blogosphere. I’ll mention that shel israel has a really interesting and observant blog that should at least warrant a stop by as does Seth Godin who always has some great points about all things marketing related.

But maybe that’s too deep for you and you need  some sites that are light on the copy and heavy on engagaing you for awhile. Where can you go you ask? Go here and check out what streams from Kevin Kelly’s consciousness.

I grab another drink while I see some grabbing napkins to write on. I blurt out that I always enjoyed this blog just because it’s put together well, and its always got something that helps me learn and understand and yet is not so technical. Jaffe Juice fills that need.

From the Jaffe Juice site: How many social media experts does it take to change a lightbulb?

Uh oh, I think you’re starting to glaze over, too much info. It happens to everyone who doesn’t live and breath and digest this stuff on a daily basis. Thats cool though. For that I will throw Matt Creamer at you, he always has some interesting links to pass on as does Nathan Gilliatt but it may be a little to techy for you. But then again, when this conversation started you thought you knew your stuff anyways. You do Twitter don’t you?