About marc meyer

Marc Meyer has been a digital marketing consultant for nearly 18 years now. Marc observes, dissects, and disseminates what brands and their customers want, how they want it, why they want it, and how to get it to them via digital means. Marc has held positions ranging from social media lead at Ernst and Young, external social media lead at Accenture to CTO at Emerson Direct and EVP of Sales and Marketing at Marblejar. Currently, Marc is the CMO and Co-founder of Digital Futures Initiative, an educational non-profit geared towards providing curriculum, content, and conversations for children, parents and educators struggling to grasp and understand the rapid pace of all things digital, mobile and social related. Thus, Marc has a unique perspective to offer those who seek his views and thoughts on everything that is digitally relevant as it pertains to all things marketing and technology related and now educational.

A Word to Mobile Marketers: Dumb it Down.

Posted on November 5, 2007 by marc meyer

By 2010, over 300 million people will be using mobile phones and PDA’s. The five big verticals of mobile marketing and search will be : Consumer Package Goods, Fast Food, Entertainment, Travel, and Financial. Two other industries not to ignore however, are gaming and adult. In all of these market segments though, there will always be a need to vomit the information to the consumer, if you will.

Graphic analogies aside, what marketers need to have, to steal a line from “Top Gun”. Is a “need for speed”. having said that, internet marketers and web designers have to build their mobile sites in a completely different way for mobile users. Below is a short list of things that will need to be done in order for the experience to be a positive one for mobile users.

1) Keep the layout simple and compliant to the device(more on this later)

2) Small URL’s. At some point, someone will have to type in your mobile URL into their device.

3) No Forms. Why you would want forms on a mobile site escapes me, but if you stay in the business long enough, you tend to see it all.

4) Make the naviagtion simplistic and linear. Keep the user going down a logical path.

5) Be specific in the content, so that the user finds what they are looking for quickly. Bear in mind that mobile users have an immediate need and reason for surfing mobile content, give them a quick result.

6) Limit the number of clicks and drill downs for the user to get their information.

7) Refrain from using graphics and ads. They will only cloud the page and the result and slow the results to a crawl.

8) No scripting, no plugines and no tables.

9) Try and develop a page that can be navigated using one hand. I know it’s virtually impossible but, put yourself in the users place.

10) Make the content accessible regardless of device and regardless of bandwidth needs.

11) Keep the following specs in mind as well:

120 pixel screen width
Use XHTML
Use UTF-8 character encoding
Use JPEG’s and GIF’s
Page size should be 20Kb’s
Color: 256 min.
No scripting
Css1 style sheets
Http/1.0
No image maps
Limit Links

You’ll save yourself a lot of grief and headaches if you, wanting to cash in on mobile marketing, subscribe to certain design constraints when building your mobile ready websites. I know there are others that still need to be discussed, but the above should help in at least giving you a small checklist to utilize in your quest to be part of the next great marketing boom. Remember KISS! (Keep it simple, stupid.)

Click Fraud is on the rise.

Posted on November 5, 2007 by marc meyer

Recently The Click Fraud Index run by Click Forensics showed that click fraud rate was on the rise. What you will find interesting about these numbers are

Key findings from data reported for Q3 2007 include:

The overall industry average click fraud rate was 16.2 percent for Q3 2007. This is an increase from 13.8 percent for the same quarter in 2006 and from 15.8 percent for Q2 2007.

The average click fraud rate of PPC advertisements appearing on search engine content networks, including Google AdSense and the Yahoo Publisher Network, was 28.1 percent in Q3 2007. That’s up from 25.6 percent for Q2 2007, 21.9 percent for Q1 2007 and 19.2 percent for Q4 of 2006.
Over 60 percent of traffic from parked domains and made for ad sites was click fraud
In Q3 2007, the greatest percentage of click fraud originating from countries outside North America came from France (4.2 percent) China (4.1 percent) and Germany (3.7 percent

Publishers and advertisers have recently felt the impact click fraud is having in the content networks. Increasingly, publishers are seeing a performance drop in the content network traffic quality. Advertisers are seeing their conversion rates drop significantly on content networks because of bad traffic coming from parked domains and other low quality sources.

“Click fraud activity continues to grow especially on made for ad sites, parked domains and on the content networks,” said Tom Cuthbert, president and CEO of Click Forensics. “Advertisers, publishers and search engines need to take notice because content networks are becoming the fastest growing source of click fraud. Ensuring their quality is essential for the pay per click advertising market to continue its growth

Google is everywhere, you just have to look!

Posted on November 2, 2007 by marc meyer

OK so when is Google NOT in the news? They seem to be everywhere these days. Such as the latest:

LOS ANGELES / MOUNTAIN VIEW, CA—November 1, 2007—MySpace, the world’s largest social network, and Google, Inc. (NASDAQ: GOOG) today announced that they are joining forces to launch OpenSocial— The partnership spearheads an initiative to standardize and simplify the development of social applications. Today’s announcement underscores MySpace’s commitment to supporting standards that foster innovation in an increasingly social Web.

But if we delve further, I think you’ll find that Google might be getting into business partnerships and alliances that we never thought possible.

Take for instance influencing children at an early age:

Behold Jimmy, a seemingly normal kid:

But If we look closer, we can see that, yes indeed their appears to be a tattoo of sorts on his upper arm. Holding his arms in the air victorious, jimmy celebrates knowing he got in on the IPO. He has already secured his first round of funding by the way.

Next we have Google heading in to the inner city. Sensing a huge push of viral marketing and word of mouth on the latest pair of Air Jordans. Google has hitched a ride, so to speak.

Knowing that we are a sports crazed nation, Google has decided to move into the NFL and bank on the New England Patriots and their stellar QB, Tom Brady. Everyone likes a winner. Can you say bandwagon?

Look Closely, Yep you guessed it, Google sweat towels for all of you QB wannabe’s out there. BTW, Tom Brady is endorsing Google Search for 6 years and $360 million. Let’s move on.

Of course Google realizes how important brand image is and thus knowing that Chicago is making a play for the summer olympics, they have decided to buy the Olympic brand.

Shrewd move if you ask me. Google really hasn’t gotten into the sports marketing arena as much as others, so this is certainly a way to get seen, what do you think?

Speaking of shrewd, there is no one more shrewd than Larry Ellison of Oracle, don’t you think? And he’s been quiet lately, too quiet.

Lastly, we were doing a tour in D.C. the other day, and we just love those White House tours, and they brought us by the oval office. Well I know you’ve heard about Lincoln slept here blah blah blah… But how bout Segei and Larry slept here….? I knew the government was hurtin for cash when I saw this:

Maybe you can’t see what we saw up close, so we took a quick pic.

You guessed it. At least we all know who we have to answer to from now on. As if you didn’t know that already! And you thought Al Gore invented the internet!

Do You Hulu?

Posted on November 2, 2007 by marc meyer

In their quest to reduce the amount of what little reading people do, News Corp. and NBC launched “YouTube Killer,” Hulu, in beta Monday. While the site has been in development for months and suffered much criticism, it is finally finding some friends in the interactive world.”The technology they’ve put together on this short notice is not only adequate, it’s also better than most of what else is out there,” said James McQuivey, a TV and media technology analyst for Forrester Research. “I think they have moved a couple of steps forward compared to their competitors in the industry.”

According to the Associated Press, users can watch content from News Corp., NBC, and more limited content from Sony and MGM for free on Hulu.com or partner sites such as AOL, Myspace and Yahoo!

“When you aggregate great content together, it makes things easier for the user,” said Hulu chief executive Jason Kilar.

Great news for librarians, Barnes & Noble and Borders, don’t you think? Soon we will be a content starved nation craving videos of anything! The final version should be out in a few months

Mobile Marketing, Are you ready?

Posted on November 1, 2007 by marc meyer

The thing that you grab along with your keys, your purse or your wallet, what is it? It goes wherever you go. The quick and obvious answer: Your phone. Mobile marketers salivate at this Personal Digital Advertising Device or PDAD. You as a captive audience waiting to be pounced upon by advertisers and marketers is like a 12 ounce steak to a chained up Bull Dog. And why not, you are carrying around your constanly changing, always updating bulletin board/commercial/ad, right there in the palm of your hand.

Before I go any further, chew on this. 16 million children under the age of 17 have cell phones. Ever wonder why Google wants to be a player in the cell phone market? Why not? Every one has one. I will go on record to say that over 70% of the people in the US over the age of 17 have a cell phone. Given that challenge, wouldn’t it make sense for an advertiser to want to tap into that potential?

According to Accuracast a London based SEM company, “Mobile search engine marketing seems poised to be the next big thing in the world of search.” That would be a safe statement if there ever were one. Recently Google Mobile launched its first advertising program targeted at mobile phone Internet users in Japan. Given that Japan is one of the largest wifi/ internet users in the world, this seemed to be just a test market, and indeed it was. It no doubt, served notice to the world that a new era in search engine marketing was upon us.

As well, Microsoft has aggressively been developing and pushing their own mobile platform for the past few years now, and it is just a matter of time before they will announce their own mobile advertising service. Wasn’t it not too long ago when all we talked about was, What is Microsoft going to do next?

Furthermore, T-Mobile and Google formed a partnership last year, which ensured that Google would be the home page for all T-Mobile customers browsing the web on their mobile handsets.

Couple this with Google’s pending launch of their phone and you can see the writing on the wall. Mobile search and Mobile marketing will be huge. The question is, How do you, as a marketer tap into this, with the same relative ease that people have been accustomed to when using traditional online marketing methods and techniques?

Yes it’s true that mobile marketing is still in its infancy at present, but growing rapidly. It might not be the most effective medium for all businesses to market their products and services. But as a business owner, when exploring new ways to acquire customers, foolish is the one who ignores the pink elephant in the room. When evaluating a company’s future sales and marketing strategy you have to think about the audience, and when they might use their mobile phone or PDA, if at all, to search for products or services. The reason being is because of the latency with some mobile browsers, the patience of mobile users is not where it needs to be for effective mobile search.

But in other situations, mobile search is a perfect fit. The wait for the mobile internet market to mature and become a more established medium will not be as long as you think. cCouple this with the subsequent maturation of advertising and marketing on mobile search engines, and you will see a convergence rivaled only by the advent of online search as a knee jerk reaction to all things done as it pertains to a computer.

Google is pioneering the way to reach Wifi browsers through the technology it knows best – search. Mobile marketing through SMS is too restrictive to be a resounding home run. A lot of companies still use it very effectively, especially to promote mobile games, ring tones, and events such as American Idol voting . However, the reach and effectiveness of such advertising is limited by the same factors that limit bulk emails – lack of targeting. You just don’t know enough about the person behind that phone number.

Mobile search advertising on the other hand, allows businesses to reach potential consumers who are looking for their services, anywhere, even far away from a PC or a wired network connection.

Like all new channels, the mobile search advertising medium needs to be tested carefully, to avoid alienating users and continuing to provide useful data services on the go while maintaining profitability through delivery of relevant ads. Measuring the effectiveness of this medium will be the most crucial aspect.

Google Mobile Japan for instance, currently displays ads on the top and bottom of their search results. Only time will tell if this is the most effective placement strategy for them. Mobile search marketers need to realize that a) the real estate is not the same as 800×600 for instance and b) the message has to be entirely different. The call to action is framed differently on a mobile device. Because of this, traditional electronic means will need to be altered, tweaked, tested and evaluated before marketers flock to a platform that works. And they will. In the online world, imitation is the mantra of all that occurs on the Wild wild web.

So the question is are you willing to go along for the ride? or do you want to build your own vehicle? The potential is as ripe as ever for a market segment that has yet to reach anything close to critical mass.

Viral Email Marketing, Why does it work?

Posted on October 31, 2007 by marc meyer

In an attempt to show you the power of viral email marketing, I present one of the funniest emails I’ve ever read. Behold:

Last weekend I put an exhaust fan in the ceiling for my wife’s grandfather. While my wife’s brother and I were fitting the fan in between the joists, we found something under the insulation. What we found was this:

A JC Penney catalog from 1977. It’s not often blog fodder just falls in my lap, but holy hell this was two solid inches of it, right there for the taking. I thumbed through it quickly and found my next dining room set, which is apparently made by adding upholstery to old barrels

Also, I am totally getting this for my bathroom:

There’s plenty more home furnishings where those came from, however I’m not going to bore you with that. Instead, I’m going to bore you with something else. The clothes. The clothes are fantastic.

Here’s how to get your butt kicked in elementary school:

Just look at that belt. It’s like a boob-job for your pants. He probably needed help just to lift it into place. The belt loops have to be three inches long. And way to pull them up to your armpits, grandpa.

Here’s how to get your butt kicked in high school:

This kid looks like he’s pretending to be David Soul, who is pretending to be a cop who is pretending to be a pimp that everyone knows is really an undercover cop. Who is pretending to be 15.

Here’s how to get your butt kicked on the golf course:

This ‘all purpose jumpsuit’ is, according to the description, equally appropriate for playing golf or simply relaxing around the house. Personally, I can’t see wearing this unless you happen to be relaxing around your cell in D-block.

Here’s how to get your butt kicked pretty much anywhere:

If you look at that picture quickly, it looks like Mr. Bob ‘No-pants’ Saget has his hand in the other guy’s pocket. In this case, he doesn’t, although you can tell just by looking at them that it’s happened – or if it hasn’t happened it will. Oh yes. It will. As soon as he puts down his matching coffee cup.

Here’s how to get your butt kicked at the beach:
He looks like he’s reaching for a gun, but you know it’s probably just a bottle of suntan lotion in a holster.

How to get your butt kicked in a meeting:
If you wear this suit and don’t sell used cars for a living, I believe you can be fined and face serious repercussions, up to and including termination. Or imprisonment, in which case you’d be forced to wear that orange jumpsuit.

How to get your butt kicked on every day up to and including St. Patrick’s Day Dear god in heaven, I don’t believe that color exists in nature. There is NO excuse for wearing either of these ensembles unless you’re working as a body guard for the Lucky Charms leprechaun.In this next one, Your Search For VALUE Ends at Penneys

As does your search for chest hair.And this — Seriously. No words.
Oh wait, it turns out that there are words after all. Those words are What. The. H*** . I’m guessing the snap front gives you quick access to the chest hair. The little tie must be the pull tab.Also, judging by the sheer amount of matching his/hers outfits, I’m guessing that in 1977 it was considered pretty stylish for couples to dress alike. These couples look happy, don’t they?

I am especially fond of this one, which I have entitled ‘Cowboy Chachi Loves You Best.’

And nothing showcases your everlasting love more than the commitment of matching bathing suits. That, and a blonde girl with a look on her face that says ‘I love the way you fit into that.’

Then, after the lovin’, you can relax in your one-piece matching terry cloth jumpsuits:

could go on, but I’m tired, and my eyes hurt from this trip back in time. I think it’s the colors. That said, I will leave you with these tasteful little numbers:

Man, that’s sexy.

So as you can see how the viral nature of email marketing works, I will send this on and so on and so forth. What are some of the most popular viral emails ever sent? Why does it work? Because it’s funny. Period.

Are your websites optimized for Google’s Universal Search?

Posted on October 31, 2007 by marc meyer

Google is changing the way we all view search. Back in May, it introduced a “Universal Search” system that blends listings from its news, video, images, local and book search engines among those it gathers from crawling web pages.

The move potentially should be a huge boon for searchers, while search marketers who have paid attention to the importance of specialized or vertical search will see new opportunities.

But it has now become more imperative to include video, images, news articles and other content that search engines will want to crawl. Because of this search engine marketers are going to now add this to the mix of “things to do” in order to rank well in Google’s SERPS.

Where this is all going is towards a more vertical type of search result. By being more vertical, the result is more targeted. The end result is a blend of everything in one column, hence better and more relevance.

Because of this change in a more targeted approach to search results, it means that you as a web afficionado, better have more quality content on your site. The better your content, the more of it that which will be pushed up. By better I mean variety as well.

Google’s ultimate vision for universal search is to search across all its content sources, then comapre and rank all the information in real time, and then deliver a single integrated set of precise and personalized search results.

So when designing a page, or a site, as your goal once was to be in the top 3 on the first page, it’s now important to be on the first page. Why? Because you are now competing with images, videos, blogs, and new results in the organic listings. So the more eye catching your graphics are that appear in the results on the first page, the better your chance of being clicked on, even if your not in the top 3. So the more diverse your site is in it’s approach to content, the better your chances.

So how prepared are you?

Google Phone, fact from fiction.

Posted on October 30, 2007 by marc meyer

Here are the Google phone facts:

According to the WSJ, Google will unveil its long-anticipated plan to bring its software to cell phones within the next two weeks. The “Google-powered” phones are expected to make it to market by mid-2008. The ad-supported phone will have services bundling Google Maps, YouTube and Gmail, the operating system would be open to developers to build additional features.

Google executives have complained that carriers have locked up the market and stifled innovation in the U.S. telephony market. They may bid on 700MHz wireless spectrum, Chief Executive Eric Schmidt said last week.

Here are the Google phone rumors and speculation:

Unlike Apple’s iPhone, the Gphone probably won’t be an actual hardware device. Instead, it’s more likely to be a bundle of software and supporting infrastructure that allows a phone manufactured by someone else to access Google services, experts say.

Google will probably partner with France Telecom’s mobile-telephony division Orange and KDDI in Japan, says Stephen Arnold, author of The Google Legacy and a new book, Google Version 2.0: The Calculating Predator. Arnold has researched Google’s patents and found more than a dozen that relate to mobile telephony.

“There is going to be a Google phone as a reference device, probably more than one,” Arnold told CNET News.com. “They will hook into the Googleplex to deliver functionality that ranges from ‘search without search’ (information that anticipates what someone may be looking for), to mapping and calendar services. Google is positioned to move different ways in response to market behavior.”

UBS analyst Arthur Hsieh believes that Taiwanese handset maker HTC will ship 50,000 or so handsets by year’s end to developers with the Gphone operating system, according to a recent research note. That’s a sliver of the nearly 1.4 million iPhones that have been sold so far, of course, but it’s a start.

It’s likely the Gphone will be advertising-supported given that the company has filed a patent application for advertising-supported telephony, Arnold said. Not only has Google Chief Executive Eric Schmidt expressed interest in the notion of subsidizing the cost of phones with advertising, but the company offers ads on its mobile applications today, said Greg Sterling, principal at Sterling Market Intelligence.

Look for applications like “search, mapping, communications like Google Talk instant messaging,” with ads, said Charles Golvin, an analyst at Forrester Research. “That’s their business model, selling ads.”

Don’t expect a fancy touch-screen interface that would compete with Google partner Apple’s iPhone and drive up the cost of the Gphone, experts said. Google may try to do a better version of the Windows Mobile device, only cheaper. If the iPhone is a Lexus, the Gphone will probably be a Honda, particularly if it’s supported by advertising.

Offering a low-cost or subsidized device would also fit in with the company’s strategy to leapfrog with wireless technology in emerging markets, analysts said. “There are going to be a billion or more mobile-phone subscribers in the next few years, and these are people who not only have never used a mobile phone before, but also have never used the Internet before,” Golvin said. “Their first experience of the Internet is likely to be on a mobile phone, not a PC.”

“I tend to feel it will be an operating system and they’ll partner with a handset company,” said Danny Sullivan, editor of Search Engine Land. “There will be a Google phone. It will be mini-computer-like, the same way that the Windows Mobile Device is.”

How wired are you? Let me count the ways.

Posted on October 30, 2007 by marc meyer

Look around, what do you see in your house right now. Cell phone, home computer, ipod, laptop, PDA, wireless router, VOIP, Digital Cable, Digital Camera, DVR…

OK now look around aagain, who’s wired more? You? Your Friends, Your neighbor, their kids or your kids?

We now live in a world where 5 and 6 year olds are more computer savvy and accustomed to the computer than adults were 5 and 6 years ago! However, a sad thing is happening in the new digital universe. Actual parks and playgrounds that adults once enjoyed as children are being replaced by the virtual places like social networking sites like MySpace and FaceBook. Additionaly text messaging, instant messenging, video-music swapping sites and gaming have supplanted the outside world for the inside world.

So the questions is to many parents and educators puzzled by the social habits of this young and wired generation, do you go along? or do you stand on the sideline and worry and fret about how their child is going to turn out?

According to Anastasia Goodstein, author of “Totally Wired: What Teens and Tweens are Really Doing Online” and blogger for Ypulse.com, theirs is a virtual space wherein they play games, experiment with self-expression, and socialize with friends.

As an adult, you can do the same. As a parent and an adult, you shouldn’t let technology scare you into powerlessness, or intimidate you. There are many social networking sites that speak to your challenges and your niche, believe it or not. As well, there are many forums and BBS groups that are niche like in nature that can help you get a feel for the online world. Understanding how these groups interact, will help you in understanding the larger networks.

As an adult you should also try to balance the virtual world with the real world as well. being wired is not a bad thing, but remember there is no substitute for some type of physical activity or actual face to face encounters. Here’s an idea! Self Express face to face.

According to Donna Bogatin You are too wired if:

YOU PUT A BLUETOOTH HEADSET IN YOUR MOTORCYCLE HELMET

YOUR CELLPHONE IS YOUR MOST IMPORTANT BATHROOM ACCESSORY

YOU PREFER YOUR CELLPHONE OVER TOM CRUISE

YOU BELIEVE YOUR RIGHT TO A CELLPHONE IS MORE IMPORTANT THAN A RIGHT TO A FAIR TRIAL

YOU BELIEVE YOUR RIGHT TO YAK IN PUBLIC IS MORE IMPORTANT THAN PUBLIC SAFETY

YOU LIVE BLOG A HOSPITAL PROCEDURE

YOU SUFFER FROM A WORK-INDUCED TECH ADDICTION

YOU INTERRUPT SEX TO ANSWER YOUR CELLPHONE

So remember, balance the gadgets, or just wait a little longer and all of the gadgets will be on one device. It sure does make you wonder how anything got done before computers and cell phones. By Balancing now you reduce the chance that you or your kids will lose any type of social people skills that you have cultivated up to this point. When you think about it, Isn’t the social network almost anti-social because it reduces the actual encounter down to your ability to type a coherent message? The coherent message resembling something like this: C U L8R, GTG. How is that social interaction? I can see it now, in 10 years our society will consist of text based face to face conversations where no one looks at each other. Hell they may even use their devices to speak for them as they stand next to each other at a function. Social gatherings will certainly take on new meaning.

Do you think we are too wired for our own good? Do we improve on it? How so?