Social Media begs the following 50 questions:

Below are 50 questions that prior to the creation of social networks, had no home. But now, all of these questions have a relavent place in the hiearchy that is “social networking” and thus needed to be answered. Because, though there are millions upon millions of people out there that know about social networks, there are millions that are clueless. Before we start answering these questions, are there any that I might have neglected or forgot to ask? Let’s get to it then.

  • What is a social network? For this answer we head to Youtube. You can watch it now, or come back to it.

 

  • Is it like MySpace? Well maybe we should qualify what MySpace is!
  • What’s Facebook?
  • Is it like blogging? Hmmmm…first, let’s explain what blogging is!
  • How does it work? Social networks are  networks of relationships that we have formed that tie us to others that may have a something in common with us. Think the 6 degrees of separation game. Think about what happens when you meet someone new. You ask where they work, where they grew up, where they went to school etc etc. Eventually, you realize that this person knows the girl that you work with and is a relative of your best friends boss.  Even though you’ve never met before, you’re both part of the same social network — a friend of a friend if you will. So, Social-networking sites “make off-line relationships more transparent” by allowing us to see (with pictures, videos and links) who our friends are, who our friends’ friends are, and who our friends’ friends’ friends are — all in a supposed easy-to-use format. Like a MySpace or Facebook. When you create a profile on a social-networking site, you are putting yourself out there and saying, “Hey world here I am, who knows me? and who wants to be my friend? and who do you know?” You can use the social site to:
    • look up old friends; make new ones
    • share music, photos and videos
    • join groups based on interests such as politics, hobbies, sports, religion or pets.
    • find jobs or love; or network with other professionals.
  • Are you on MySpace or Facebook? If you are 18-34, This might be one of the key face to face questions you may ask of someone within the first 5 minutes of meeting them.
  • What do I do with it? Here is an interesting response from Marcel de Ruiter and his blog Shaping Thoughts
  • How many social networks can I join? According to Mashable, last year there were 350 that they thought were worth mentioning, but I imagine that that number has grown exponentially. Pick your niche and I bet you can find a social network for it!
  • How many hours should I spend in social networks? Although Jennifer Laycock has some thoughts on this, I’d say this depends on what you want to get out of your social network. Depending on the number of social networks you join, you really should pick just a few and develop those. It really should amount to time spent once you are home from work or school. But not to the extent that your school work or your job performance starts to suffer.
  • How can I grow my business with social networks? Entrepreneur.com has a great piece on how to grow your business using social media. But make sure you have a firm foundation and understanding of what you are getting into before setting out. This also will allow you to ask better questions, should you choose to have someone grow your business with the help of social media.
  • What is the value proposition of being in a social network? According to Jill Konrath “A value proposition is a clear statement of the tangible results a customer gets from using your products or services. The more specific your value proposition is, the better. ”  However Jim Long seems to have nailed by saying that “At the end of the day, isn’t the value proposition that it connects people on a deeply personal level across time and geography? I think so, Jim…
  • What do I get? It all depends on what you want. Just like anything else, what you get out of it is in direct proportion to what you put into it.
  • Am I spending my time properly by being in or on a social network? A great post on this sits here, titled “Avoiding information and conversational overload from social media” My thanks again to Jennifer Laycock
  • Am I using it right? There is no right way or wrong way, though if you do nothing with a page that you have created, then chances are, not much will happen with it. Remember, the essence of social networking is to find your voice and find others who have the same voice. Finding others just like you is one of the primal instincts of mankind and animals alike. We like to run with our packs. Find your pack and the experience will be golden.
  • Am I using it wrong? See the above answer.
  • How do I know the difference between Facebook and MySpace?. Chris Salazar has an excellent post on this exact question, so for those who truly do not know the difference between the two check it out.
  • Do the developers really know what I want and care about on a social network? Of course they do… to a certain extent. Social networking sites are not successful unless they know or have an idea what people want. And ever since Facebook opened up their development platforms, the widgets are flying in. Widgets expand the things that you can do with your page and actually help you network with others.
  • Do I care what they do with my information? You should, so watch this:

 

  • If I am not on a social network, will I be scorned? Absolutely not. One of the biggest constraints to SN is the allocation of time that one has to set aside to “do this”. If you don’t have time, then thats fine. That would generally mean that you have your days and evenings filled with work, school and family obligations, in which case, there is nothing you can do about it and bridges will not be burned if you are not part of a social network.
  • Should I worry about social media and its effect on children? If you are a parent, if you do not do anything, then it’s like swimming in an undertow, you swim at your own risk. To not monitor what your children are doing online, not only in a social network setting, but in general, is foolish and ignorant. For more information on this subject try Connect Safely
  • What about predators in social networks? All you need to know on this subject can be found on the link, but if you are a parent you need to be vigilant and if you are a kid, just be smart.
  • Is social media measurable? According to Jeremiah Owyang “For many marketers who want to deploy a campaign on a social network, access to server metrics isn’t always available. As a result, they have to often visually monitor the interaction on the site, or measure click throughs to their site. In some of the more sophisticated platforms, a crude dashboard is provided.”
  • Is there a niche site out there for me? If so what can I do with a social networking site that is geared especially to my interests? There are tons of niche sites, in fact, in this blog, if you do a search and just title it top social sites, you should find something, better yet, here are the latest numbers for February of the top 25 social networking sites.
  • Isn’t it the same thing as chat and online forums and bbs’s? Yes and no. That is more Web 1.0 and social networking sites are more Web 2.0. Bbs’s are and were more static and had zero real time applications to them. Chat is and was real time but did not have the other tools attached to make the chat expereince more interactive and fullfilling. Social networks are more about sharing and creating and communicating. Its more about user generated content. Chat is just what it is, it’s talking and nothing more, to a certain extent.
  • It’s difficult for me to use, isn’t there a simpler way of doing it? Its going to get easier. As each iteration of social media evolves it will become more user friendly, more intuitive, and easier to set up. Remember, we are talking about something that is still really in its infancy.
  • Are there social networks for minorities? There are, though social networks are not, for the most part, geared towards any specific race, creed or color. There are some social networks, however.  that are geared more towards people of color. A primary example of this would be Black planet
  • If social networks are so cool, then shouldn’t they be available to the disadvantaged? That’s a great question and one that needs to be thrown out there for more discussion. Stanford University, touches on it here, but not to the level that it really deserves.
  • Will society eventually look down upon people who are not associated with a particular social network? I hope not, but if were to look into my crystal ball, it would seem to be heading towards a society where each person has a social network that he or she is a part of. To the degree that eventually your ID and who you are is also supported by your social network. Similar to Second Life, your social network will define you as much as your offline persona.
  • Why do I need it? You don’t. It’s a choice that you will come to on your own, once you get done reading the news, answering your email, doing a search, paying your bills and looking for flights.
  • What should I do with it? Again, it’s entirely up to you. Do nothing or you can do a little, or you can jump in with both feet. It’s your choice.
  • How is it going to improve my quality of life? The quality of your life is often defined by your friends and family and your job. Taking those 3 into the context of a social networking setting you could: Connect with friends you have not seen in a long time. Improve your relationships with existing friends.  You can connect with relatives that do not live close by. and lastly you can connect and use the power of social networks to either network with colleagues, find a new job, or improve the job or career you have now. How’s that?
  • How far can I take it? The possibilites are really quite endless.
  • What is the shelf-life for a social network? As of this writing, the big boys have no reason to believe that things will not get even better. However for the niche sites, because the business model is often supported by ad revenues, it will be tough. Though niche sites have a great value proposition, the numbers in regards to people will have to be somewhat strong for them to survive. And that remains to be seen.
  • Should I wait before I jump into a social network? You can take baby steps. You can try out some smaller sites or niche sites or even a shopping site for instance to just get a feel for what types of information is required, how much of yourself you want to put “out there” and what to expect in return. You will find that the larger sites are much more active, but in some cases, might be overwhelming. Take your time. Poke around.
  • If I was to use a social network, what would be the best one to use and why? A good question, Obviously the top 2 are always referenced but start with this top 25 and see if in the list, there is one that might catch your eye.
  • What separates a good social network from a bad one? Users, tools, content, and the technology. Is it always down? aAe there many users to begin with? What are some of the tools, widgets and applications they are offering that make a social network so fun to use? do they have a lot, a little? Ask yourself if this is the right group for you and go from there. Do some sleuthing, sign up and see, if not, just walk away.
  • Whats a widget and why do I care? You should. It’s what makes a social media experience that much richer. To quote Wikipedia just once, “A widget adds some content to that page that is not static. Other terms used to describe web widgets including: gadget, badge, module, capsule, snippet, mini and flake. Web widgets often but not always use DHTML, JavaScript, or Adobe Flash
  • Whats a mashup? Almost to the tee, a mashup is a way of combining more than one type of app with another to create a completely unique application.  It combines data from more than one source into a single integrated tool;  thereby creating a new and distinct web service that was not originally provided by either source. A classic example of a mashup is the combining of peanut butter and chocolate.. what did we get?   Fill in the blank____________
  • Does that matter to me? Yes and know, eventually all that you will want may be the result of a mashup.
  • How do I even attempt to create my own “page”? Thats the beauty of CMS and user generated content. No offense, but developers have really dumbed it down so that it really is quite simple to create and make your own page. And if you make a mistake, you can always go back and start over. Nothing is rarely etched in stone.
  • What kinds of time does it take to devote to social networking? Your time management skills will be tested, especially if you find your voice and your peeps. Eventually you may find yourself doing nothing but rushing home and jumping on your machine to check out your page and any action that might be associated with it. If it starts to hinder work and school, then you need to chill. Plain and simple.
  • Will corporate America take over social networks? It has to a certain degree With Newscorp buying MySpace and Microsoft sinking millions into an ad deal with Facebook, it’s inevitable that it is to happen. There is a lot of money at stake to be made and to lose, and corporate America isn’t about losing propositions. Can you say Murdoch and Gates?
  • Is there a place for social networks in society? Or is it a fad? They are here to stay. Though the social networks that you see now, may not be the social networks you see in 5 years. A lot can and will alter and change the look and feel and especially the technology running these networks, so stay tuned.
  • Don’t web developers just use it for driving traffic to websites? Some do. Social Media and Search engines have a major love-fest going on and it did not take search marketers long to figure that out.
  • Aren’t social media sites like just for collecting names so that I get hit on by advertisers? Yes and no. But right now that is the revenue model for most highly trafficed sites. Don’t forget, all of the sites we are talking about are free, so how else are they supposed to make money? Advertising and having access to the user information drives that train.
  • Will it help me get a job? There is a nice niche group of business related social networking sites. So the answer is yes.
  • Can I get famous? Maybe for the wrong reasons, though some seem to have carved out a niche for themselves say for example on You Tube.
  • Can I get a date? It’s possible, there are some social sites geared towards dating. Facebook actually has that potential, so we’ll go ahead and say yes.
  • Can I make lots of money? Again it’s possible. The potential lies within you, to leverage it the way you see fit.
  • It’s used to build brands right? Absolutely. Marketers are starting to realize that using social networks to build, promote and grow brands is and can be a very effective way to reach a sometimes unapproachable and skeptical audience.
  • Social networks are set up to influence purchasing decisions right? They can be. They can be used to support and promote products that ultimately you the consumer may buy. More and more marketers are setting up product-centric social networks in which the users are consumers and buyers of that product.
  • Why should I join one? Because everyone else seems to be talking about it and to not at least experience the power of it wouldn’t be any fun.

 

Well there you have it. Some answers are better than others. Some require more elaboration than I was willing to give and ultimately, I  may have left out a few that did not come to mind. That’s why you people are here. To help me out, to grow a powerful KB for those who do not know enough about the power of the social network.

Cheers

Are social networks good for society?

Some claim that being in a social network closes us off from the rest of society. To a certain degreee that might be true. In this freakonomics blog post find out what 6 distinguished social media observers feel are the pros, the cons, the good the bad and the ugly of what social networks bring to the table.

How important is uptime in Social networks?

Apparently not too important to the folks at Bebo According to Royal Pingdom (great name by the way) which measures downtime using Pingdom’s uptime monitoring service.

Bebo’s downtime has increased significantly lately and has had by far the most downtime of the 14 social networks monitored for the survey. More than 12 hours of downtime in less than two months is a lot, and it could possibly be caused by the new open application platform that Bebo launched in December, allowing third-party developers access to its platform, Facebook style. It could be putting more strain on Bebo’s systems than they anticipated.

The two giants in the field, MySpace (with 25 minutes of downtime) and Facebook (with one hour and 35 minutes of downtime), can both be considered to be within acceptable limits, especially MySpace.

Social networks, just like any other websites, will occasionally suffer from downtime, either planned or unplanned. However, social networks have a different type of usage than most websites, with frequent visits from the same user and many page views per visit. Therefore downtime can often be even more noticeable and frustrating to social network users.

Below are the results of the survey.

Social Network Home page (monitored) Downtime in 2008 (until Feb 25)
Bebo www.bebo.com 12h 28m
Windows Live Spaces spaces.live.com 7h 25m
Friendster www.friendster.com 6h 0m
hi5 www.hi5.com 5h 5m
Reunion.com www.reunion.com 2h 55m
LinkedIn www.linkedin.com 4h 0m
Classmates.com www.classmates.com 2h 5m
Facebook www.facebook.com 1h 35m
Orkut www.orkut.com 1h 10m
Last.fm www.last.fm 1h 10m
Xanga www.xanga.com 45m
MySpace www.myspace.com 25m
LiveJournal www.livejournal.com 10m
Yahoo! 360 360.yahoo.com 5m

* According to Royal Pingdom: If a web page is not reachable, returns an error, or takes longer than 30 seconds to load, it is considered as down. Downtime is always confirmed from two geographically separate locations.

Social networks tied to every product, service and brand…Don’t laugh.

So the logical evolution of social networking is taking hold. In todays volatile marketplace, the success of manufacturers, advertisers, marketers, and media companies in creating long-term value and stickiness depends primarily on their ability to develop great stategies wrapped around great value propositions quickly. So what better way than to use the power of social networks?

I use the terms great strategies and value props. because todays consumers are as discerning as they have ever been. Why? Because they are armed to the teeth with more information than they know what to do with. And now with social networks, the ability for consumers to talk and share and recommend virally, is as big a challenge for marketers et al. as it has ever been.  But it can also be a major home run if done right.

That strategy appears to have taken flight with Viacom for instance. You may not know Viacom as well as you do their MTV properties. Having said that, MTV has recently announced that is jumping back into the social-networking game. In 2005, News Corp. outbid Viacom for social-networking giant MySpace.com. Since then, Viacom has largely been on the sidelines in the growing market. Now the company is focusing on creating a vast array of highly targeted Web sites that are loosely connected and focus mostly on programming such as VH1 Classic, Jackass, and Sucker Free on MTV.

When we mentioned product-centric strategies earlier, this is a case in point where Viacom/MTV has a solid brand they are looking to grow and expand  into new markets and new channels using all of the resources available to it. One of them being social networks.

MTV’s highly-targeted web sites will be at the core of the company’s digital efforts. MTV sees its content as its strength, and thus they have  decided to wrap that content with the power of social networking. In the past year, the company has constructed 32 new sites. The idea is to create a type of assembly line for Web sites. Those sites that find an audience will continue to be nurtured and those that don’t will be stripped down and “reskinned,” or refitted for the next experiment. Kind of like the 10 day “look-see” contracts athletes get in professional sports. They essentially have 10 days to impress. If they don’t, away they go. 

Interestingly enough, the company  doesn’t plan to spend a lot of cash in promoting the sites. The reason being that they have the utmost confidence in their content and the viral ability of the Web to spread the word. Given that lack of faith, I’m going to give Viacom/MTV a 10 day look-see to see if this particular strategy pays off. It almost gives you the sense that they are saying,”we love your idea, we just don’t want to sink much money into it, until it works”.

While killer business processes, off-the-hook customer service, and bleeding edge technology all play vital roles in todays web 2.0 world, companies that create and buy into solid product-centric strategies and processes with the customer in mind, will be those that build valuable loyal brands and profitable businesses beyond the 21st century. It remains to be seen though if this particular strategy will pay off for Viacom/MTV.

Buzzword Compliant

Can anyone add some scalable and yet granular social networking, web 2.0 buzzwords to this bingo card to essentially bootstrap this into a viral marketing message?

buzzword-compliant.jpg

The social networking experiment for business

Ok so much has been said about whether social networks are good for anything beyond poking someone and building a nice page that your six friends can check out, that I thought it would be interesting to see what the results would be if I had signed up for not 1 but 10 business oriented social networks.

Before I begin I need to set some specific goals though as to what I want to achieve. Do I want to meet potential business contacts? Sure I do. Do I want to help someone else get a project or a job or make a contact? Sounds like a good idea. Ok lets see what else? Drive traffic to the blog? Not a bad thing, but certainly not the end-all-be-all. Ok, so these are good starting points. However, I have no preconceived notions yet, but who does when someone signs up for one of these sights? What should be their expectations?

With that being said. I will have zero expectations but I will attack the 10 social networks with measurable goals so that we can see which has the biggest and quickest impact on me participating.  The first thing on the experiment list is how intuitive are the sites? How easy was it to login and register? and What are they promising? Below is the list:

Ecademy

Entremate

Friendly Favors

Konnects

Networking for professionals

Real Contacts

Ryze

Spoke

Teng

Facebook

Coming up in the next post will be what the intial impressions were, how was the account creations process and a more descriptive explanation of each sites service offereings. Am I missing any sites that should be on this list? Has anyone had any experiences that they want to share?