It’s Time For Retailers To Raise Their Games-Five Quick Reminders

The static website is dead long live the static website

According to a study from Accenture, comScore, and dunnhumbyUSA aimed at helping consumer packaged goods (CPG) marketers, visitors to CPG brand websites buy 37% more in retail stores than non-visitors to the brand site. The study also concluded, that to maximize impact, website content needs to be updated regularly and contain brand value messaging that both engages visitors while also providing compelling reasons for them to purchase the brand at retail. Without sounding too much like Captain Obvious, here’s what retailers need to remember:

  1. Update your content regularly
  2. Give the user a reason to be there
  3. Give the user a reason to come back
  4. Reward their loyalty and visits to the site
  5. Give them an incentive to visit the site and a physical location

The study found that visitors to CPG brand websites are valuable and frequent buyers of the brand in retail stores, completing 41% more transactions than non-visitors. So it goes without saying, incent and enrich the online experience and tie it into the store experience and sales go up and buyers return.

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Marc Meyer is a Digital and Social Media Strategist at DRMG. This is my personal blog where I share observations, thoughts and opinions that are all my own.

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