Archive for the 'Facebook' Category



We didn’t mean that transparent…

Transparency and openness are so 2008 and you’re so 2000 late.. OK so I’m paraphrasing Fergie of the Black Eyed Peas a bit there.. But I have a simple point to make with a larger concern. look at these latest headlines.

Facebook CEO Mark Zuckerberg Doesn’t Believe In Privacy

What Do New Facebook Features Mean for Your Privacy?

See What Facebook Publicly Publishes About You

NJ Principal Asks Parents To Ban Social Networking

Facebook’s High Pressure Tactics: Opt-in or Else

Facebook’s Eroding Privacy Policy: A Timeline

So where’s our head at? When some of us first got into social media we touted, and admittedly I still do, the transparent and authentic nature of it all. How social media connected us or would connect us, in ways that we never dreamed of. It was our sales pitch if you will.

Sadly those days are over. Transparency and openness are the old defaults.

A funny thing has happened along the way. Some of us are not as cool with that as we thought we would be.

We care about our privacy. We just didn’t realize how much social networks didn’t.

We didn’t start to care about how much was “out there” until we started to see it abused and blasted all over search engines and showing up in our mail boxes.

The pushback has started. Privacy is the new default, and it’s time for Facebook to quit making it so damn difficult for people to understand how to control what others can and cannot see.

18 reasons a social media snake oil salesman might want out

Last week I wrote a post that got a tremendous amount of love from the folks over at social media today and rightly so, it was all the reasons why I love social media.

But what if you were sick of it? What if you were a snake oil salesman trying to cash in on the social media phenomenon and you were starting to realize that this social media stuff sucked? What might be your reasons for getting out and jumping into real estate short sales or something?

Your excuses, er reasons might look something like this:

1) You didn’t realize how much work it took

2) You realized that people aren’t into your “get 200 Twitter followers” for $19 a month program

3) Your social media certification classes didn’t really take off like you thought

4) Stealing other peoples content was hard work

5) Spamming hashtags wasn’t driving any business

6) No one is calling you or responding to your sign up landing page with exclusive offers and social media tips

7) People were not sharing your viral videos that you stole created

8. Strategy? What strategy?

9) The trusting client is pissed because the Twitter account you created for them with the 30 tweets, 30 followers, and the 5000 people you’re following, hasn’t really amounted to anything

10) There was too much to learn

11) You’re tired of RT’ing others on your 6 month old Twitter account

12) You never figured out what that Facebook vanity URL thing was

13) Case studies? On what?

14) Social media is dead anyways

15) You hate creating content and no one was coming to the blog

16) Social Media ROI isn’t important

17) It doesn’t work

18) When someone asked you about Gowalla and Foursquare you looked at them like this…

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The relationship viewed as transactional

As January 2010 slowly slips away I’m struck by thwo things I’ve read today, actually 3. Lets back up a week to add some context to what I’m about to say. On January 8th  Mark Zuckerberg the founder and CEO of Facebook made the following comment:

If he were to create Facebook again today, user information would by default be public, not private…

Here is the full blown article as found on ReadWriteWeb: Facebook’s Zuckerberg Says The Age of Privacy is Over

Following that admission, Shel Israel and I had an exchange on Twitter that started with this from Shell…

At which point I said:

@shelisrael Agree. I know I’m pigeonholing here but millenials have a different notion of what privacy is or should be..

To which Shell responded”

@Marc_Meyer I don’t know if you’ve asked Millenials how they feel about privacy. I think you should ask them b4 making a blanket statement.

and…

Would you see it the same, if FB also started posting street addresses? phone #s? SSN? How about photos of kids? Does he decide? 10:38 AM Jan

and…

It would depress me greatly to think an entire generation had lost a sense of privacy. That would be Orwellian.

My point in all of this? Mark Zuckerberg comes from a different place, he operates in a different space. Millenials treat privacy differently and so does he. I’m not making a blanket statement as much as I’m referring to Zuckerberg, who is a millenial, and who has created a completely different notion of what privacy is and should be. Relationships and privacy mean different things to Zuckerberg.

Now lets take danah boyd who says:

Publicity has value and, more importantly,  folks are very conscious about when something is private and want it to remain so. When the default is private, you have to think about making something public. When the default is public, you become very aware of privacy. And thus, I would suspect, people are more conscious of privacy now than ever. Because not everyone wants to share everything to everyone else all the time.”

Yes, but here is why I titled this post the relationship viewed as transactional.  As danah has so accurately stated, publicity has value. As a society we have always been attracted by and to celebrity, be it as tragedy, comedy or otherwise. Our society devours celebrities as three squares a day. Because of this,  and because of the social web, that potential for celebrity exists at every turn. But it comes at a cost in 2 forms. One form is what we hope to gain from that transaction and the other comes in the form of what we give up or are willing to part with. Look at it as a deal with the devil if you will.

We like our privacy but we love our 15 minutes of fame. In fact we love it so much that Josh Harris, of internet shooting star fame stated:

Andy Warhol said that, in the future, everyone will be famous for 15 minutes,” Harris told me. “But I think he misunderstood what was happening. I think what people are demanding is 15 minutes of fame every day. And mark my words, they will get it. That’s where we’re heading, whether we like it or not.”

Relationships as transactions. We might not admit it, but what the social web has created is an unstated platform for every social interaction to have the potential to catapult one at best, into a cult of personality. In fact I would venture that though most might not admit, but part of their social strategy is to be “found” or to create a connection that results in…yep you guessed it, some type of transaction..Disingenuous? It depends on who you ask.

The upside/ 15 minutes of fame. The downside you may lose control of your privacy.

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IKEA changes the game on Facebook

Watch this video.

Simple yet brilliant in its execution. Gotcha thinking?

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The Facebook Song

Are You F*cking Kidding Me? (Facebook Song) LIVE

This is a NSFW type of video, but still very very funny.

 

Social media is free…but I’m not

free

It’s been one of those days… so I’m going to allow myself just a wee bit of time before I snap out of it.  I’m going to vent. It started this morning when I heard back from a prospective client who liked the 5 page social media strategy overview document but…

The “but” was they wanted more specific details on what I was going to do. I told them that I would give them the specifics in time. but that I thought that it was important that they understand the how and the why before we got into the how to and the what for. I did this because we’re talking about a client that knows virtually nothing about social media.

If I would have given them the latter, 2 things would have happened. 1)  It would have been so over their head that they would have not understood and probably bailed and or 2) Believe it or not, they could take the document and either try and implement it themselves, or use it as a blueprint with another company and leverage their new found knowledge. You might not think that happens, but it does, as well as some other things  Why?

The ease of entry into social media is less than zero. I can sign up for a majority of social networks in less than a minute. I can create social profiles in less time. So the assumption with a lot of companies and people is, “What is so hard about being social”? or creating a Facebook page, or a Twitter profile?and you know what? They are right. It’s easy.

Boom.

The thinking is really as simple as the majority of social interfaces that you see. Just create a profile and now you’re part of the social media revolution. You don’t need a consultant or a company to tell you how to do this. It’s easy. Plus there’s all of these killer blogs and sites with free information on social media, all these free tools, you can just figure all of it out on your own.

Sure. You can figure it out until it falls flat and you have one comment on your blog post. You have 19 registered members in your community, or you have 5,000 followers and you’re  following 5,000 but you have 111 tweets and zero conversations. Or maybe that Facebook page of yours has 56 fans but is doing nothing else. Or the YouTube video you made, has driven approximately 24 views.  When stuff is free, you get what you paid for.

There are some seriously smart people in this space. I value what they do and say and we value what we do and say, and we value what we create. But we also are working for a living. As much as we would like to give it away, we can’t. As it stands, the majority of people in this space, give away a lot. In fact, the amount of time that a lot of the social media marketing people that I know, give away, is extreme.  In terms of amounts of their time and resources-there is not a more giving  bunch. That’s the essence of social media.

But… at the end of the day, bills have to be paid and you’re going to have to take that leap of faith.

I’m done venting.

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The art of search reputation management

I was asked recently by a company interested in my skill sets about search reputation management and I essentially said it is all about listening. Knowing how to listen and knowing where to listen and knowing what tools to use to listen are all critical. The reason is, there are so many places where your company, brand, or name can be discussed, but trying to be everywhere at once is a challenge, so it’s important that you use as many monitoring sources as possible to keep as on top of it as is humanly possible.

 

But more importantly, it’s also imperative to consolidate or use as many aggregators as possible. Here are some of the ones I use to listen and why I think they are important in just the listening aspect. Once I get past the listening, then I will show you the tools I use to specifically manage and drive down a negative online reputation. Your methods might be different and I understand that, but these are just mine.

 

Google Alerts and Google News and Google BlogSearch- I absolutely love these because of the simplistic nature and the ability to tie it into igoogle/reader/email alerts.

 

Another monitoring tool I have been using a lot of lately has been Filtrbox.  The results are not where I would like them to be on a consistent basis, but that might just mean I need to tweak and adjust them some.

 

I’ve also used Trackur, it’s a pretty robust tool that can track any news mention of a particular term but… it also searches over everything from images, blogs, news sites, and videos. Great filters.

 

Some others I’ve used are Blogpulse to track conversations but not as extensively, as well, I’ve obviously used Delicious to see who’s book marking our sites and Keotag for a down and dirty quick look to see who is tagging certain key words.

 

Don’t discount the usage of tracking your reputation on forums and BBS sites. I met these guys Twing, at the Web 2.0 expo up in New York and they have a sweet product. Prior to meeting them, I had been using Boardtracker, which I still use from time to time.

 

With the 10 tools/Sites I have mentioned you can have a pretty good handle on monitoring the online reputation of your company or business. If you desire more, then you can set up RSS feeds from other sources to pipe in the information that you desire. Speaking of Pipes, I’ve been playing around with Yahoo Pipes as of late but haven’t really formulated an opinion on it yet. Finally I’d be remiss if I did not mention Radian6, another monitoring type of company, but more on a social media level. I have done a few twebinars with them in which they hosted the event.

 

 My thoughts on this are simple: Identify the point or source of pain and then you can begin to treat it.

 

By Listening, we can now determine the amount of management that will be needed to drive down the noise. In some cases the noise may be contained quickly and effectively with a few choice blog posts or articles or comments. But in some cases, it requires a larger and more concerted effort.

 

Now To manage and drive down a bad reputation, there are certain things that are a must and if you have not done these things yet, then you are way behind the eight-ball so to speak. First and Foremost, I would like to see/audit your current website. Is the message working? Is the content serving the right purpose? Is there any content that’s worth it’s weight? Sure most will admit that having a website is sufficient, but a website that doesn’t work for you, for SEO, or for your customers is useless. Even more-so, if it’s with reputation management in mind. So lets see what we can do right off the bat that may improve your company’s web presence just by improving a website that might be hurting. In some instances, just optimizing a few more pages either better, or for the first time may be enough to at least drive negative press off the first page of the SERP’s.

 

However, another way to continue to push down a negative reputation is to create a blog-site. A free one, no less. It doesn’t have to be a robust, busy, “chock-full of stuff” type of site. Just a site that has the right key-words, tags and page elements will do. And who knows, if you allow it, maybe it will become another viable channel of doing business for you? This effort is completely measurable as well because of the analytics associated with some of the Free services like Typepad and WordPress. Again blog sites are very search engine friendly. Speaking of analytics, you better have something in place, I’ll assume you do.

 

Once the blog-site is done you have a couple more website options. You can create some micro sites devoted to your company, product, or keywords and or you can create sub domains. Either way, the more pages you can get out there that have more to do about what is right with your company than what is wrong, the better off you will be.

 

The great thing about all of these suggestions is that they are completely measurable, can happen very quickly, and you can adapt or change your tactics on the fly. The proof is there for the client to see.

 

Taking a cue from what social media has to offer, I would highly recommend creating a social media presence via LinkedIn, Ning and Facebook, Flickr or YouTube or a Podcast. Doing none of them is not a good thing. Of the group, obviously if we’re talking corporate presence I would go with Facebook first followed by Ning and Linkedin. Since LinkedIn is more of a personal networking, branding type of social site, I would rank it a tad bit lower.  With Facebook, you can create a group devoted to your company. With YouTube, Flickr, or a Podcast, you can create audio visual elements of photos, videos or audio, tagged with key words and company references which will all be search engine friendly and also increasing the company reputation.

 

I’d also suggest creating a wiki devoted to your company as well. You could even created a wiki-how on something that your company might do. Search engines love wiki results.

 

One thing that seems to work rather well, actually 2, are creating or writing articles that you can submit about a topic that can be linked backed to you and your company. This is huge in pushing down negative elements. The other is PR Press releases. There are at least 20 Free PR sites out there in which you can create a PR release that can become SE friendly quicker than you can say Widget.

 

Speaking of widgets. If I wanted a viral reaction to my company, my product or my service, I would look into the creation of a widget that can be shared and virally spread to users. SpringWidgets allows you to create a Free widget which you could then drop on all of your social networking sites in which you have a presence. I know it might not be relevant to everyone, but when it comes to managing a bad reputation, I have to look at this challenge almost from a Guerilla marketing standpoint. Everything is fair game, in other words.

 

One last option would be to create a Google page devoted to your company through Google sites. Google sites is a way to create CMS type of web pages that the public can actually see and that are searched on. Anything that originates through, Google, has to be Google friendly, right?

 

In conclusion, managing and monitoring your reputation online are 2 very separate but equal acts that are uniquely joined at the hip. To ignore one for the other or vice versa is not highly recommended.

5 huge tech trends that you can’t ignore.

That’s it. Just 5. But why just 5? Because these 5 are rockin’ our world now and will continue to do so for the next 10 years. Do you remember the Gartner Hype Cycle? I blogged about it awhile back in regards to certain things we can be excited about over the next 5 years. Take a look at it real quick.

Ok Now look at this next slide real quick:

 

Ok, one more and I will let you off the hook.

 

 

So the hype cycle pretty much lets you know where certain ”things” are in their growth development. It’s a great point of reference and doesn’t take a long time to figure out. Samw with the next slide, what does it tell you? It tells you that music is important to us. Always has, always will be. Here’s a quick 1 question quiz: What does the MySpace business model revolve around? Music and social networking. Ok So there’s 2 trends that will not be dipping anytime soon. Awhile back I wrote a blog post about the top 44 music related social networks and to this day it still pulls traffic. I recently tweeted a question as to what brick and mortar industry has completely dried up but thrived online-answer: music

Trend #1 Music will continue to thrive online and you cannot ignore it.

According to Comscore  In August 2008, Americans conducted 11.7 billion core searches, virtually unchanged from July, as Google Sites extended its lead in core search market share by 1.1 percentage points.

Search is, the gateway to everything that we do online. You may see some play in regards to trying to refine search into more of a niche based environment, but the bottom line is search will alway be the mainstay of any internet based activity.

Google Sites led the U.S. core search market in July with 63 percent of the searches conducted, up from 61.9 percent in July, followed by Yahoo! Sites (19.6 percent), Microsoft Sites (8.3 percent), Ask Network (4.8 percent), and AOL LLC (4.3 percent).

Americans conducted 11.7 billion searches at the core search engines, nearly identical to the number of core searches conducted in July. Google Sites handled 7.4 billion core searches (up 2 percent), followed by Yahoo! Sites with 2.3 billion and Microsoft Sites with 977 million.

In the comScore August 2008 analysis of the top properties where search activity is observed, Google Sites led with 10.2 billion searches, a 2-percent increase versus July.  That’s billion! Yahoo! Sites ranked second with 2.4 billion searches, followed by Microsoft Sites with 1 billion and AOL LLC with 839 million.

Trend #2 Search ain’t going nowhere.

According to Hitwise, MySpace.com received 67.54 percent of the market share of U.S. visits in August 2008 among a custom category of 56 of the leading social networking websites.  The market share of U.S. visits to the social networking site decreased 2 percent in August 2008 to 6.40 percent of all U.S. visits compared to July 2008. Visits to the category decreased 17 percent year-over-year. But check out the chart below:

What do those numbers mean to you? It means that MySpace had 66 million visits in one month and Facebook had 28 million. The fact of the matter is that social media and social networks are interwoven into the daily fabric of our lives. I know, it’s not like it’s earth shattering, it’s just not a fad anymore. It’s legit. It will continue to evolve and the potential will always be there for someone to do something different and exciting and unique with the social media application. Could that be you? I hope so.

Trend #3 Social networks will continue to evolve and grow larger and gain in importance.

A recently released UN study indicates that by the end of 2008 mobile phone use worldwide will reach 50% of the earth’s population for the first time in history. Although the percentage of mobile phones in North America, Western Europe and most of Asia is much higher than 50%, in developing countries, a mobile phone is still considered a luxury.

Mobile phone ownership rates have been rising significantly, almost at an exponential rate. Countries like  India, Brazil, and China are seeing crazy growth in the number of people owning a cell phone. In fact, China had an estimated one billion cell phone subscribers in 2007. At the current rate of growth, there will be over 3.3 billion cell phone subscribers worldwide by the end of 2008.

So there’s no escaping the fact that cell phones are now-another essential part of our daily lives. Grab the keys, grab the wallet, the purse, the backpack and the cell phone. Ok so we get that. But now, pay attention.

According to a recent online survey conducted by ABI Research, nearly half (46%) of those who use social networks have also visited a social network through a mobile phone. Of these, nearly 70% have visited MySpace and another 67% had visited Facebook. No other social networking site reached 15% adoption mobile adoption.

So what are these consumers doing when they access their mobile social network? They’re checking for comments and messages from their friends, with both of these features registering above 50% for mobile social network users. Posting status updates also has proven popular, with over 45% of mobile social users letting others what they are up to via their phone.
What we are seeing is a melding of 2 functions into one via the hub of the cell phone. Or is it the hub of the social network?  There’s no doubt that a social network is increasingly becoming a central hub for communication across online and mobile domains for a lot of people. Because it’s  allowing them to consolidate activities or processes. From text, to email, to chat, to phone calls, to exchanging of data, uploading images and downloading songs. The phone and the social net. allow thesee things to occur almost seamlessly. As a trend, the centralization of a consumer’s cell phone activities combined with their increased social network usage is only going to make adoption of mobile social networking more inevitable as we move forward.
Trend #4 The growth of the mobile social network will be steady and exponential.

Here is trend 4a for you as well:   comScore M:Metrics reports that in June 2008, 20.8  million U.S. mobile subscribers and 4.5 million European mobile phone subscribers  accessed search during the month, an increase of 68 and 38 percent from June 2007, respectively.  The U.K. had the highest penetration of mobile subscribers using search at 9.5 percent, followed closely by the U.S. at 9.2 percent.  That’s right, Mobile Search.

Ok last one-And it’s a no-brainer. Check out the slide below. It’s from December 2007, but the message is loud and clear.

Google Sites  ranked as the top U.S. video property in December with 3.3 billion videos viewed (32.6  percent share of videos), gaining 1.3 share points versus the previous month. YouTube.com accounted for more than 97 percent of all videos viewed at the property. Fox Interactive Media ranked second with 358 million (3.5 percent), followed by Yahoo! Sites with 340 million (3.4 percent) and Viacom Digital with 238 million (2.3 percent).

In total, nearly 141 million Americans viewed online video in December. Google Sites also captured the largest online video audience with 79 million unique viewers, followed by Fox Interactive Media with 43.9 million and Yahoo! Sites with 38.2 million. So if you don’t already know it online video consumption is growing at a sick-ass rate.

Trend #5 Online video consumption will evolve into an acceptable replacement for a TV.

In conclusion, here’s the most interesting aspect of them all. The hub for all of the above trends can and will be centered on one thing, Your cell phone.

SEO and SMO are conversation starters.

Last year Jason Calacanis wrote a blog post how he thought that SEO and SMO were bullshit. Now I know in some parts Calacanis is approaching demi-god status and in other parts he’s villified to no end. Hell, he has 35,000 followers on Twitter, which is a fairly significant number of people who put a lot of stock in what he says. I’m one of those followers too. But that doesn’t mean that I agree with everything he says.

I had been thinking about the role of SEO and SMO in internet marketing lately and decided to do a cursory search and that’s when I found Jason’s article. It’s not the driving force behind this post but it does give it some legs since Jason and others have deemed some of what is done on the level within SEO and SMO circles as unacceptable.

Over the last year and half and even before that, I have engaged in some pretty healthy SEO as well as SMO for clients. And it has worked. I utilized what was available and knew what I was doing. According to Calacanis that would make me a snake oil salesman. Talking SMO then, Calacanis said the following:

Anyone who hires an SMO firm is an idiot. The whole point of social media is TO BE REAL NOT FAKE!!! Just be yourself and participate… that’s all it takes (and note, participation is not just putting in your own links, it’s voting/commenting on/submitting other people’s content too!).

To which I have to say that “SMO is the process of realizing that being authentic and strategic within a social media marketing context or environment can be beneficial.

Here’s a generic example. I have a demographic of women smokers in their mid 30′s for instance. They  happen to use Facebook. So I create a widget that provides them a way to maybe quit smoking and track the results and share them, which in turn drives them to a blogsite, a branded microsite and a branded community. To get this ball rolling, I’ve also seeded/posted articles related to all of these sites and the product and the campaign on Digg, Stumbleupon, Delicious, Technorati, Propeller and say Reddit. All of these linked together creates a tremendous opportunity and buzz for these users to not only meet, but also to share, and perhaps learn more about a product dedicated to them. Does this mean that what I have done is black-hat or disingenuous? No. Does it mean that I have taken certain elements, linked them together and have enjoyed the linky-goodness via SMO and SEO? Yes. Am I bad? Am I evil? Am I hiding? Am I not being “transparent enough”?  Why can’t I let these social bookmarking sites know about a product launch?

Want a good example?  Buddy Media created the Check your Dudeness app for Facebook-Couldn’t this be construed as some element of SMO? They’re taking a product, a branded one and using social media to promote it. Is that gaming the system? No.

We need to get away from the fact that what the system allows us to do, does not neccessarily mean that we are up to no good, or that we’re not being transparent enough. Ok I get it. I don’t need to be told over and over and over again to be transparent and authentic. Yes there is a difference between black hat seo and white hat seo as well as black hat smo, no doubt about it. Just check akismet for aspects of that. But.. most of your brand marketers are only using the tools that are available. I can show you at least 130 examples where companies used certain aspects of social media to promote or further their brand exposure using some of the above mentioned sites and tactics. This doesn’t mean that they are operating behind a cloak of deceit.

Listen, there is a big big difference between gaming the system and utilizing what is provided to promote your product, your brand, and your company. It truly boils down to how you use it. I’m all for engaging in conversations but someone has to start the conversation. The better you are at starting a conversation, the better your chances are of someone listening and responding back. Maybe we should be looking at not how to be transparent and authentic, but more on the proper way to enagage and start the conversation.

On your radar: 6 People from Web 2.0 expo NYC.

I’ve now had a few days since I left New York and the Web 2.0 expo, to think. My last post was a quick shot at the highlites, and this post will focus on the specifics of what I thought were memorable moments and people. Keep in mind that I was focused more on the media and marketing tracks of the expo.

Jonah Peretti

One of the funnier and more informative sessions belonged to Jonah Peretti. Peretti co-founded  The HuffingtonPost. During Peretti’s session he cited some of his viral media experiments including the Nike sweatshop email, which was hilarious, as well as BlackPeopleLoveUs and the New York City Rejection Line. According to Peretti, all of these projects started small but spread through word-of-mouth to millions, illustrating the practical application of 6-degrees of separation and tipping points, though the tipping point was not the end game. To sum it up, you should add, test, tweak and optimize.

Words to live by in more than just this setting I think. Don’t you?

Brian Solis

One of the sessions that I thought would deliver more just based on the quality of his blog and other writings was from Brian Solis. For some reason, and there can always be some that can prevent someone from knocking the ball out of the ballpark all the time, this one did not deliver. Though it did provide some nuggets, it mostly was Brian reading slides. I’m going to give Brian a free pass this time though, because his blog “over-delivers”. With that being said, I still suggest that everyone take the time to read and then add Brian’s blog to their reader list.

Avanish Kaushik

If you are into web analytics, as I am, and you don’t know who Avanish Kaushik is, then I would suggest you check out his blog, Occam’s Razor. His session was informative, funny, entertaining and passionate, and it was about fricken web analytics.  With that being said, he topped off his session by giving away his book, Web Analytics-An hour a day. He even autographed it too, if you wanted to wait! Thanks Avanish!

 

Michael Lazerow

Michael Lazerow is the CEO of company called Buddy Media and he delivered probably one of the more intriguing and informative sessions on Why Brand Advertisers Will Be the Biggest Beneficiaries of Social Media and How You Can Participate. He started slow and I was thinking, “uh-oh” here comes more of the same.  I had sat in on a few other sessions in which it was pointless to take notes since the speakers were re-hashing what we read and write every day. But Lazerow didn’t disappoint. He provided case studies and metrics to validate how brands can essentially use a company such as his (which he did not pimp) to promote and leverage a brand or product using social media.

While search dominated the last 5 years of advertising,  Lazerow is dead on when he says that social will emerge as the leading way for major brands to reach and engage consumers. As such, the social media application is both the new ad unit and the new media property all in one. I was very impressed.

Stephan Spencer

Stephan Spencer had a session titled, Best-kept Secrets to Search Engine Optimization Success: the Art and the Science, and to a certain degree it was. Throughout his talk he peppered the audience with the question, “How many of you knew this”? To which there were very few hands being raised, which in essence validated the whole theme of this session. He provided not only real world examples and strategies, but also a follow up email of content and links that certainly speak to the space of SEO. If you would like the email forwarded to you, let me know. I’m sure he would not mind.

David Armano

David Armano’s session was titled Micro-Interactions: How Brands Can Influence Consumer Behavior in a 2.0 World. I was fairly familiar with this since I am a big reader of David’s blog and his thoughts on micro-interactions. David focuses on new thinking in the web 2.0 world and his session did just that. Unlike some of the other echo sessions that prevailed at Web 2.0, David focuses on the little things that matter. To quote David:

We live in a world where the little things really do matter. Each encounter no matter how brief is a micro-interaction that makes a deposit or withdrawal from our rational and emotional subconscious. The sum of these interactions and encounters adds up to how we feel about a particular product, brand, or service. Little things. Feelings. They influence our everyday behaviors more than we realize.

You can access a lot of these presentation Decks at the  Web 2.0 expo site, but it won’t be the same without the audio. Overall, I’d like to see a little less echo going forward with these conferences, but I don’t think that can be avoidable. With the above people I have mentioned, they have stuck to what they know, and what they know works and they have run with it. For that, I’m thankfull. It was, in the end, a good gig that some should plan on attending.

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The Deets

Marc Meyer is a Digital and Social Media Strategist at DRMG. This is my personal blog where I share observations, thoughts and opinions that are all my own.

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June 2012
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My site was nominated for Best Business Blog!
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