http://directmarketingobservations.com/2009/07/27/what-do-consumers-want-from-social-media/ Quick hits on Social Media, Marketing, and Technology Wed, 23 May 2012 22:06:45 +0000 hourly 1 http://wordpress.com/ http://directmarketingobservations.com/2009/07/27/what-do-consumers-want-from-social-media/#comment-3662 Mon, 03 Aug 2009 17:57:20 +0000 http://directmarketingobservations.com/?p=1926#comment-3662 [...] What do consumers want from social media? (directmarketingobservations.com) [...]

]]> http://directmarketingobservations.com/2009/07/27/what-do-consumers-want-from-social-media/#comment-3630 Wed, 29 Jul 2009 11:19:29 +0000 http://directmarketingobservations.com/?p=1926#comment-3630 Very nice insight Mark. and you’re right, no one likes to be sold.

]]> http://directmarketingobservations.com/2009/07/27/what-do-consumers-want-from-social-media/#comment-3629 Tue, 28 Jul 2009 14:28:08 +0000 http://directmarketingobservations.com/?p=1926#comment-3629 To answer your last question Marc; some get it and do a good job of it… and some don’t.

]]> http://directmarketingobservations.com/2009/07/27/what-do-consumers-want-from-social-media/#comment-3628 Tue, 28 Jul 2009 14:24:53 +0000 http://directmarketingobservations.com/?p=1926#comment-3628 Consumers want to be treated like humans… engagement – to be respected and feel like their business is important, a voice – to be heard and know that someone is listening, useful information – insight and straight talk from people that know what they are talking about, to be assisted – nobody likes to be sold, however, they appreciate being served up products and services.

]]> http://directmarketingobservations.com/2009/07/27/what-do-consumers-want-from-social-media/#comment-3621 Mon, 27 Jul 2009 16:22:20 +0000 http://directmarketingobservations.com/?p=1926#comment-3621 Very interesting article especially the stats on what consumers feel. Twitter can be quite useful but I feel it needs work.

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