Comments on: Can social media alter or change a company’s negative public perception http://directmarketingobservations.com/2008/03/12/can-social-media-alter-or-change-a-companys-negative-public-perception/ Quick hits on Social Media, Marketing, and Technology Wed, 23 May 2012 22:06:45 +0000 hourly 1 http://wordpress.com/ By: Social Media Shaping a New Contact Center Paradigm : Aspect Blogs http://directmarketingobservations.com/2008/03/12/can-social-media-alter-or-change-a-companys-negative-public-perception/#comment-7826 Mon, 04 Apr 2011 20:55:02 +0000 http://emersondirect.wordpress.com/?p=297#comment-7826 [...] birth, public relations and marketing professionals have been using it to gauge and help shape public perception of their companies. These days that’s just not enough.  Consumers are crying out for companies [...]

]]> By: Social Media Shaping a New Contact Center Paradigm : Consumer 2.0 http://directmarketingobservations.com/2008/03/12/can-social-media-alter-or-change-a-companys-negative-public-perception/#comment-7798 Tue, 29 Mar 2011 16:10:52 +0000 http://emersondirect.wordpress.com/?p=297#comment-7798 [...] birth, public relations and marketing professionals have been using it to gauge and help shape public perception of their companies. These days that’s just not enough.  Consumers are crying out for companies [...]

]]> By: Aspect Contact Center: Unplugged Blog » Blog Archive » Social Media Shaping a New Contact Center Paradigm http://directmarketingobservations.com/2008/03/12/can-social-media-alter-or-change-a-companys-negative-public-perception/#comment-3135 Wed, 08 Apr 2009 14:56:40 +0000 http://emersondirect.wordpress.com/?p=297#comment-3135 [...] birth, public relations and marketing professionals have been using it to gauge and help shape public perception of their companies. These days that’s just not enough.  Consumers are crying out for companies [...]

]]>